Grading Coordinator

The Chronicle Of Higher Education, Inc.; Norfolk (VA); On-site; USD 50,000 - 55,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. seeks a Grading Coordinator in Norfolk, VA. This role involves generating grade rosters, processing final grades, and ensuring compliance with enrollment regulations. Candidates should have strong customer service skills, knowledge of higher education principles, and the ability to manage sensitive information effectively. The position requires in-person reporting to an on-campus location and offers a salary range of $50,000 to $55,000.

Qualifications

• Extensive knowledge of higher education principles and federal/state enrollment regulations.
• Ability to respond to diverse populations effectively.
• Accuracy and attention to detail with sensitive information.

Responsibilities

• Generate grade rosters.
• Process final grades and grade changes.
• Manage incomplete grades and ensure compliance.

Skills

Knowledge of higher education principles

Exceptional customer service skills

Excellent organizational skills

Ability to work independently

Good judgment with sensitive information

Tools

Student Information Systems (SIS)

Job description

Position: Grading Coordinator

Location: Norfolk, VA

Responsibilities

• Generate grade rosters.
• Process final grades and grade changes.
• Manage incomplete grades and ensure compliance with repeating rules.
• Support end‑of‑term processing.
• Direct the posting of grades and manage related processes.
• Communicate grading guidelines, deadlines, and procedures to faculty and staff.

Knowledge, Skills & Abilities

• Extensive knowledge of higher education principles and federal/state enrollment regulations.
• Knowledge of FERPA, NSC regulations and related processes.
• Understanding of university operational calendars and student records flow.
• Skill in reviewing credentials, issuing verification documents, and conducting educational research analyses.
• Accuracy, attention to detail, and the ability to respond to diverse populations.
• Exceptional customer service skills in a student‑centric environment.
• Excellent organizational, communication, and time‑management skills.
• Ability to work independently and as part of a team.
• Knowledge of specialized enrollment program areas.
• Familiarity with student information systems (SIS).
• Good judgment and discretion with sensitive information.
• Ability to multitask and handle frequent interruptions.
• Professional acknowledgment of errors in a timely manner.

Experience

• Significant independent action within established guidelines.
• Interpretation and application of policies and procedures.
• Contacting the public, students, parents, schools, faculty, staff, financial institutions, and professional organizations to provide educational information and technical assistance.

Salary

Salary range: $50,000 to $55,000.

Conditions of Employment

This position requires in‑person reporting to an on‑campus location.

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.