GovTech Product Lead — AI & Public Services

Civic Roundtable; Boston (MA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Equity

Health benefits

Flexible work arrangements

Job summary

Civic Roundtable, a Boston-based AI-powered government operations platform, is seeking our first product hire beyond the Head of Product. You’ll own a meaningful slice of a growing product surface that includes a CRM, Documents, Forms, and an AI layer, and you’ll shape how we evolve it with engineering and design.

You’ll report to our Head of Product and collaborate daily with engineering, design, and deployments. This role is based in Boston, in-person at least 1 day a week.

Qualifications

• 5+ years in product management - A track record of shipping high-quality products end-to-end, from discovery and definition through launch and iteration.
• High agency - You bring structure to ambiguous problem spaces and move without being told.
• Strong product, user, and business instincts - You balance user needs with system constraints to find high-leverage improvements.
• Excellent communication - You can articulate a product vision and the tradeoffs to diverse audiences.
• Fluency with metrics and experimentation - Use data to test ideas, learn from feedback, and iterate quickly.
• Hands-on AI experience - You've built agents, prototypes, or AI-powered workflows.

Responsibilities

• Lead the end-to-end product lifecycle - Own core product areas and be accountable for outcomes, from ideation and strategy to execution and launch.
• Engage directly with customers - Run user interviews, workflow mapping, usability testing, shadowing, competitive research, and data analysis.
• Drive high-velocity execution with engineering and design - Translate strategy into intuitive experiences built to scale.
• Define what success looks like - Set metrics before you build and review outcomes after launch.
• Land the launch - Craft messaging and enable Sales/Marketing with cross-functional readiness.

Skills

Product management

Cross-functional leadership

AI experience

Data analysis

User interviews

Decision making

Job description

Civic Roundtable, a Boston-based AI-powered government operations platform, is seeking our first product hire beyond the Head of Product. You’ll own a meaningful slice of a growing product surface that includes a CRM, Documents, Forms, and an AI layer, and you’ll shape how we evolve it with engineering and design.

You’ll report to our Head of Product and collaborate daily with engineering, design, and deployments. This role is based in Boston, in-person at least 1 day a week.