Public Sector AI Product Manager (Hybrid)

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 103,000 - 159,000; Full time

Job summary

Commonwealth of Massachusetts seeks an Enterprise AI Product Manager to own the AI Assistant ecosystem, define strategy, and drive cross-agency adoption. The role bridges product management, governance, analytics, and change management within a public sector context.

You will guide capabilities evolution, manage use cases, and ensure alignment with enterprise standards while translating AI advances into measurable public value.

Qualifications

• At least 6 years of full-time professional experience in product management or leadership.
• Experience prioritizing and scaling products across multiple units or agencies.
• Experience with AI-enabled products and data-driven platforms.

Responsibilities

• Own the AI Assistant product ecosystem, roadmap, and cross-agency alignment.
• Evaluate new use cases, prioritize initiatives, and manage platform changes.
• Establish scalable product management processes and governance.
• Report performance, impact, and risk to executive leadership.
• Collaborate with engineering, enablement, vendors, and agency leaders.

Skills

Product leadership

Stakeholder management

AI-enabled products

Data-driven platforms

Public sector experience

Metrics & reporting

Executive communication

Change management

Education

Bachelor's degree

Graduate degree

Doctorate degree

Job description

Commonwealth of Massachusetts seeks an Enterprise AI Product Manager to own the AI Assistant ecosystem, define strategy, and drive cross-agency adoption. The role bridges product management, governance, analytics, and change management within a public sector context.

You will guide capabilities evolution, manage use cases, and ensure alignment with enterprise standards while translating AI advances into measurable public value.