Product Engineer II — AI-Powered Public Sector SaaS

OpenGov; Boston (MA); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Healthcare options

Flexible vacation policy

401(k) with company match

Parental leave

Wellness stipends

Professional development

Catered lunches

Job summary

OpenGov is seeking a Product Engineer II to take on increasing ownership of a product area with cross-functional exposure. This role is for developing practitioners who can contribute to discovery, roadmap input, and delivery with general direction from a lead, while growing their ability to operate independently.

AI-native tooling accelerates execution - your job is to direct it toward the right outcomes for customers.

Qualifications

• 2-4 years of experience in product management, software engineering, or a closely adjacent technical role.
• Ability to contribute to and navigate cross-functional engineering projects, with awareness of how your work connects to system architecture and broader team goals.
• Experience conducting customer or stakeholder interviews, or translating technical requirements and user research into actionable engineering specs.
• Solid written and verbal communication; can explain technical tradeoffs clearly, provide project updates, and incorporate feedback at key milestones.
• Adapts to changing priorities and demonstrates a track record of shipping reliably.
• Developing comfort with AI-assisted development workflows (e.g., AI-assisted coding, code review, or testing tools); willingness to become proficient is required.
• Familiarity with design systems, component-based architecture, or API/data modeling is a plus.
• Experience with modern SaaS architecture (APIs, cloud infrastructure, CI/CD) preferred.

Responsibilities

• Define and communicate the product vision for your area - grounded in customer research, competitive context, and business goals; not inherited from committee.
• Conduct and synthesize customer discovery: translate what you hear into clear, defensible decisions about what to build and what to cut.
• Own the product roadmap: prioritize ruthlessly, explain your reasoning publicly, and revise it when new facts warrant it.
• Define user experience flows and interaction patterns within the design system; escape to Experience Architects when genuinely new system-level patterns are required.
• Write clear intent documents that AI tooling can execute against; review and own AI-generated specs for accuracy, completeness, and correctness.
• Partner with engineering to unblock builds, resolve ambiguity in real time, and make decisions during the development cycle without becoming a bottleneck.
• Track adoption, usage, and business outcome metrics; use them to drive the next iteration, not just to report status.
• Represent your product in customer conversations, QBRs, and cross-functional reviews - the full commercial picture, not just the feature set.
• Identify gaps in AI harnesses and design system coverage; surface them as platform investment requests with clear business justification.

Skills

Product management experience

Cross-functional collaboration

Customer interviews

Communication skills

Shipping reliably

AI-assisted development workflows

Design systems / API data modeling

SaaS architecture (APIs, CI/CD)

Job description

OpenGov is seeking a Product Engineer II to take on increasing ownership of a product area with cross-functional exposure. This role is for developing practitioners who can contribute to discovery, roadmap input, and delivery with general direction from a lead, while growing their ability to operate independently.

AI-native tooling accelerates execution - your job is to direct it toward the right outcomes for customers.