Government IT Systems Technician: Networking & Security

Ultipro

Albert Lea (MN)

On-site

USD 55,000 - 75,000

Full time

2 days ago

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Job summary

Freeborn County is seeking an IT Technician to install, support, and maintain computer systems and networks in a Microsoft environment. You will configure hardware, troubleshoot problems, deploy workstations, and monitor security and performance.

The ideal candidate has a Bachelor’s degree in computer science and practical knowledge of Active Directory, patch management, and strong customer service skills. This position requires collaboration with a county IT team and external vendors.

Qualifications

Bachelor’s degree in computer science or related field is required.
BCA Security Awareness Training is required.
Experience with Windows server/desktop environments and Active Directory is expected.
Strong documentation and customer service skills are essential.

Responsibilities

Install, configure, test, troubleshoot, and update workstation hardware and software in a Microsoft environment. Configure and maintain disk imaging using deployment server for workstation deployment.
Monitor network performance and security.
Assist with network troubleshooting, including IP configurations and basic device configurations.
Train users and resolve daily IT issues while maintaining data confidentiality.
Respond to IT support tickets and document resolutions.
Troubleshoot and resolve hardware problems and peripheral failures.
Collaborate with IT staff and vendors to implement security measures and ensure reliability.
Work with vendors, peers, and managers to resolve issues.
Keep IT infrastructure running efficiently through proactive maintenance.
Maintain up-to-date knowledge and training on IT duties.