Google Team Lead

Acosta, Inc.; Schaumburg (IL); Hybrid; USD 51,000 - 62,000; Full time

Benefits offered by this job

Hybrid work environment

Growth opportunities

Job summary

Mosaic Sales Solutions US Operating Co, LLC seeks a Team Lead to support a major consumer electronics brand’s field sales and training team from planning through measurement. You will manage Brand Ambassadors, ensure flawless execution, and drive customer satisfaction.

You will travel frequently, mentor the team, and collaborate with client groups to deliver engaging in-field experiences and actionable reports. Hybrid work options exist where feasible.

Qualifications

• 3 to 4 years in retail activation or experiential marketing roles.
• Natural leader who can mentor, build a team, and communicate with the public.
• Willingness to travel within the region to support the team on-site.
• Resourceful and able to handle logistical or staffing challenges quickly.
• Genuine enthusiasm for creating positive brand experiences.

Responsibilities

• Act as the primary contact for Brand Ambassadors in your region, with regular team meetings and check-ins.
• Oversee day-to-day operations to ensure flawless execution, from punctuality to site setup and materials.
• Build team morale and celebrate achievements while fostering professional growth.
• Lead on-site consumer interactions, setting high standards for educational conversations and brand messaging.
• Meet with on-site contacts to discuss campaign presence, adjustments, or feedback.
• Transport assets to activation sites and assist with setup as needed.
• Resolve logistical challenges and manage last-minute staffing changes.
• Handle administrative tasks such as reviewing weekly schedules and timesheets.
• Monitor KPIs for consumer engagement and report regional performance to management.
• Collect qualitative feedback and photos from field teams for senior leadership.
• Travel regularly to activation sites to support the team.

Skills

Team leadership

Field management

Event management

Travel flexibility

Communication

Reporting & analytics

Retail activation

Customer interaction

Tools

Google Workspace

Job description

DESCRIPTION

This is an exciting opportunity for a growing sales & marketing professional to work within a highly strategic Business Unit supporting a major consumer electronic brand’s field sales and training team from planning, execution to measurement. As a Team Lead, you will be a central position on the team, responsible for supporting day to day preparation and planning for clients infield programs.

Manage a Team of Brand Ambassadors. Manage the team to be accountable to the Customer Satisfaction process each week as well as execution of assigned project work. Be the primary contact for the Client team to collaborate on project-based work.

The Team Lead is the hub of the wheel, assisting management with the streamlined oversight and preparation for all brand campaigns along with customer interactions.

• Program Start: November 17, 2026
• Program End: December 24, 2026
• Schedule: 40 hours/week | 5 days a week (Weekends and Black Friday availability is MUST)

RESPONSIBILITIES

WHAT YOU’LL DO

• Act as the primary and most accessible contact for all Brand Ambassadors within your assigned region. This includes attending regular team meetings and one-on-one check-ins to provide guidance or address concerns
• Oversee all day-to-day operational details to guarantee flawless execution. This involves confirming BAs punctuality, ensuring they are fully equipped with all necessary materials and verifying that activation sites are set up correctly
• Building team morale, celebrating individual and group achievements, and encouraging professional growth among your Brand Ambassadors
• Actively participate in consumer interactions to set the standard for excellence. Demonstrate best practices for initiating educational conversations, conveying brand messages clearly and effectively, and creating a positive, memorable experience for the consumers
• Meeting with on-site contact as needed to discuss campaign presence, adjustments or feedback
• Transportating necessary assets to activation site and support with setup as required
• Swiftly resolving logistical challenges, managing last-minute staffing changes, and handling any unexpected situational problems to ensure the campaign runs smoothly
• Essential administrative functions i.e. review weekly schedules, verifying timesheets
• Monitor and track key performance indicators (KPIs) focused on consumer engagement, quality of interactions, and educational reach while
• Compile and deliver regular reports on regional team performance, campaign highlights, and operational status to the management team
• Gather qualitative feedback, consumer insights and photos from the field to share with the senior management
• Travel regularly and extensively to various activation sites to work alongside your team
• Use Google Workspace tools (Docs, Drive, Slides, Sheets, Meet) to stay organized and communicate clearly

QUALIFICATIONS

WHAT YOU BRING

• Background in roles like Team Lead, Field Manager, or Event Manager, especially within experiential marketing.
• 3 to 4 years of experience in retail activation environment with a proven track record for success
• Natural leader who can mentor, build a team, and communicate effectively with both their team and the public.
• Willingness to Travel - this role requires frequent travel within the designated region to support the team on-site.
• Must be resourceful and able to handle logistical or staffing challenges quickly and effectively.
• A genuine enthusiasm for interacting with people and creating positive brand experiences is essential.
• Experience in reporting and analyzing infield metric’s
• Some sales experience required
• MUST have reliable vehicle and valid DL
• Ability to stand, for long hours, lifting, bending and traveling

WHY YOU’LL LOVE IT HERE

• Flexible, hybrid work environment
• Work with top-tier brands and inspiring teammates
• Space to grow, learn, and lead
• A supportive, creative culture where your ideas matter

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $56160.00 - $56160.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 42079