Google Cloud Developer

Saxon Global; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Saxon Global seeks a skilled Google CCAI and GECX Developer to design and implement enterprise-grade Conversational AI solutions on the Google Cloud ecosystem.

The role emphasizes Dialogflow CX, GECX Playbooks, and Python-based integrations, with a focus on cloud-native development and API orchestration to modernize contact center capabilities.

Qualifications

• Experience in designing and implementing enterprise-grade Conversational AI solutions.
• Knowledge of migrating from legacy IVR/chatbot platforms to Google CCAI/GECX is preferred.
• Experience with contact center transformation and virtual agent modernization.

Responsibilities

• Design, develop and implement Conversational AI solutions on Google Cloud.
• Lead API orchestration and integrations to enable scalable chat and voice experiences.

Skills

Dialogflow CX

GECX Playbooks

Conversational AI

Python integrations

API orchestration

Cloud-native development

Google Cloud

Job description

We are seeking a highly skilled Google CCAI and GECX Developer with hands-on experience in designing, developing, and implementing enterprise-grade Conversational AI solutions using the Google Cloud ecosystem. The ideal candidate will have expertise in Dialogflow CX, GECX Playbooks, Conversational AI, Python-based integrations, API orchestration, and cloud-native application development

Preferred Skill and Experience

Experience in contact center transformation, virtual agent modernization, and migration projects from legacy IVR/chatbot platforms to Google CCAI/GECX is highly preferred.