Golf Trade Account Support Specialist

Twice; Carlsbad (CA); On-site; USD 49,000 - 61,000; Full time

Benefits offered by this job

Health & wellness programs

401(k) with company match

Flexible spending accounts

Associate Store access

Paid time off

Onsite fitness center

Education assistance

Pet insurance

Job summary

Acushnet Company in California is seeking an Account Representative to be the trusted voice for our Trade Accounts, guiding them through product options, order management, and program support. You'll provide inside support to our Field Sales team and manage both custom and stock club orders.

The role emphasizes customer-first service, problem solving, and collaboration across the organization. Ideal candidates have 2+ years in golf or customer service, strong computer skills, and familiarity

Qualifications

• Bachelor's degree preferred; 2+ years of golf or customer service experience accepted in lieu.
• 2-4 years of customer service or golf industry experience required (or 1+ year as an Acushnet CSR)
• Strong computer proficiency and ability to manage multiple systems
• Familiarity with Titleist SureFit fitting methodology and premium golf retail strongly preferred
• Excellent time management, organization, and multitasking skills
• Ability to sit and work at a PC for extended periods; must be able to lift/carry golf club bags for events
• Must maintain confidentiality around pricing, programs, and account status

Responsibilities

• Be the trusted voice for Trade Accounts; guide them through product options, order management, and program support.
• Provide inside support to Field Sales; manage custom and stock club orders.
• Offer expert insights on product features and availability; identify trends and contribute to initiatives across the organization.

Skills

Customer service

Multi-system proficiency

Golf industry knowledge

Time management

Confidentiality

Education

Bachelor's degree preferred

Tools

Titleist SureFit

Job description

Acushnet Company in California is seeking an Account Representative to be the trusted voice for our Trade Accounts, guiding them through product options, order management, and program support. You'll provide inside support to our Field Sales team and manage both custom and stock club orders.

The role emphasizes customer-first service, problem solving, and collaboration across the organization. Ideal candidates have 2+ years in golf or customer service, strong computer skills, and familiarity