Account Representative | Titleist

Titleist; Carlsbad (CA); Hybrid; USD 49,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Onsite fitness center

Associate Store access

Job summary

Acushnet Company is seeking an Account Representative in Carlsbad, CA to serve Trade Accounts, guide product options, and manage orders. You’ll provide essential inside support to the Field Sales team and contribute to program success.

The role requires 2–4 years of customer service or golf industry experience, strong computer skills, and the ability to multitask in a fast-paced environment. A Bachelor’s degree is preferred and Titleist knowledge is a plus.

Qualifications

• Bachelor’s degree preferred; 2+ years of golf or customer service experience accepted in lieu.
• Strong computer proficiency and ability to manage multiple systems.
• Excellent time management, organization, and multitasking skills.
• Familiarity with Titleist SureFit fitting methodology and premium golf retail strongly preferred.

Responsibilities

• Serve as the trusted voice for Trade Accounts, guiding product options and program support.
• Provide inside support to the Field Sales team and manage orders.
• Address availability, features, and customer questions to resolve issues.
• Identify trends and contribute to organizational initiatives.

Skills

Customer service

Relationship building

Multi-tasking

Time management

Internal communication

Education

Bachelor’s degree preferred

Tools

SureFit knowledge

Job description

## Account Representative | TitleistApply: Carlsbad, California, United States of America: Full time: Posted 3 Days Ago: Req#101938**Where Performance Meets Purpose**Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.# **What You Will Be Doing**Are you passionate about delivering exceptional service and building lasting relationships? Join us as an Account Representative, where you’ll be the trusted voice for our Trade Accounts—guiding them through product options, order management, and program support. In this fast-paced, collaborative role, you’ll provide critical inside support to our Field Sales team, manage custom and stock club orders, and offer expert insights on product features and availability. You’ll also play a key role in solving challenges, identifying trends, and contributing to exciting initiatives across the organization. Bring your energy, expertise, and customer-first mindset to a team that’s committed to excellence and innovation in every interaction.**What You Bring*** Bachelor’s degree preferred; 2+ years of golf or customer service experience accepted in lieu* 2–4 years of customer service or golf industry experience required (or 1+ year as an Acushnet CSR)* Strong computer proficiency and ability to manage multiple systems* Familiarity with Titleist SureFit fitting methodology and premium golf retail strongly preferred* Excellent time management, organization, and multitasking skills* Ability to sit and work at a PC for extended periods; must be able to lift/carry golf club bags for events* Must maintain confidentiality around pricing, programs, and account status#LI-SB1**Our Commitment to You**At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more. Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts. Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.Pay Range: $49,400.00-$61,100.00**Ready to Make an Impact?**Join us at Acushnet Company and be part of a team that values excellence and innovation.