Golf & Soft Goods Sales Pro – Customer-Centric

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Palm Desert (CA); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k)

Vacation time

Associate merchandise discount

Performance-based bonus opportunities

PGA/LPGA/US Golf Teachers Federation 1

Job summary

PGA TOUR Superstore is seeking a Soft Goods Associate to engage Customers across Men’s & Women’s Apparel, Juniors, Footwear, and more. You will drive sales, provide world-class service, and support front-end operations such as returns and promotions.

The role emphasizes knowledge of Soft Goods and strong customer relationships. You’ll work with a team to maintain attractive displays and stock levels, while staying compliant with safety and merchandising standards and contributing to a top-tier

Qualifications

• Strong listening and interpersonal skills with good verbal and written communication.
• Ability to communicate cross-functionally and deliver world-class service.
• Experience in retail sales or customer service is preferred.

Responsibilities

• Engage Customers in Soft Goods areas and provide world-class service.
• Build lasting relationships to encourage repeat visits.
• Assist with front-end operations: returns, exchanges, loyalty programs, promotions.
• Maintain premiere stock and visual presentation in Soft Goods areas.
• Ensure all Soft Goods areas and equipment are maintained and stocked.
• Demonstrate in-depth product knowledge and explain features and benefits to Customers.

Skills

Communication

Interpersonal skills

Customer service

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking a Soft Goods Associate to engage Customers across Men’s & Women’s Apparel, Juniors, Footwear, and more. You will drive sales, provide world-class service, and support front-end operations such as returns and promotions.

The role emphasizes knowledge of Soft Goods and strong customer relationships. You’ll work with a team to maintain attractive displays and stock levels, while staying compliant with safety and merchandising standards and contributing to a top-tier