Golf & Sports Retail Associate — Soft Goods Specialist

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Naples (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

PGA TOUR Superstore in Florida is seeking a friendly and motivated Soft Goods Associate to engage customers in Men’s & Women’s Apparel, Juniors, Footwear, and Clearance while driving sales and delivering exceptional service.

You will assist with front-end operations, keep merchandise stocked and visually appealing, and share expert product knowledge to enhance the customer experience. Flexible scheduling and teamwork are essential.

Qualifications

• Strong listening and interpersonal skills with the ability to communicate cross-functionally.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities and meet deadlines.

Responsibilities

• Engage with customers in Soft Goods areas and provide world-class service.
• Build lasting customer relationships and encourage repeat visits.
• Assist with front-end operations, including returns, exchanges, gift cards, and promotions.
• Maintain premiere stock and visual merchandising across Men’s, Women’s, Juniors, footwear, and clearance.
• Ensure Soft Goods areas and equipment are well-maintained and clean at all times.
• Demonstrate expert product knowledge and explain features, benefits, and differences to customers.
• Stay informed about merchandising promotions and marketing events to maintain strong presence.
• Provide feedback to management on operational and merchandising opportunities.

Skills

Communication

Computer

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in Florida is seeking a friendly and motivated Soft Goods Associate to engage customers in Men’s & Women’s Apparel, Juniors, Footwear, and Clearance while driving sales and delivering exceptional service.

You will assist with front-end operations, keep merchandise stocked and visually appealing, and share expert product knowledge to enhance the customer experience. Flexible scheduling and teamwork are essential.