Golf Retail Sales Associate — Perks & Career Growth

Golf & Tennis Pro Shop; Tampa (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Vacation time

Employee discounts

Bonus opportunities

Membership dues reimbursement

Job summary

PGA TOUR Superstore is hiring a Soft Goods Associate to engage customers in Men's & Women's Apparel, Juniors, Footwear, and more while driving sales and delivering an exceptional shopping experience.

You will assist with front-end operations, maintain stock and visual presentation, and share product knowledge to help guests make informed choices. The role emphasizes teamwork, ethical conduct, and customer satisfaction.

Qualifications

• Strong listening and interpersonal skills; able to communicate cross-functionally.
• Basic computer skills with Microsoft Office knowledge.
• Ability to organize multiple priorities to meet deadlines.
• High School Diploma or equivalent.
• Retail sales or customer service experience preferred.

Responsibilities

• Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors.
• Engage Customers throughout the Soft Goods areas (Men's and Women's Apparel, Juniors, Footwear, Clearance, and Fitting Rooms).
• Maintain knowledge of Front-End operations (returns, exchanges, gift cards, promotions, etc.) and assist when needed.
• Keep Soft Goods areas merchandised at premiere stock and visual levels to drive sales and customer experience.
• Ensure Soft Goods areas, equipment, and supplies are maintained and operational.
• Maintain a clean, professional Soft Goods presentation at all times.
• Demonstrate in-depth product knowledge and explain features, benefits, and differences to Customers.
• Provide feedback to Sales and Service Manager on opportunities to improve the customer experience.

Skills

Communication

Computer literacy

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is hiring a Soft Goods Associate to engage customers in Men's & Women's Apparel, Juniors, Footwear, and more while driving sales and delivering an exceptional shopping experience.

You will assist with front-end operations, maintain stock and visual presentation, and share product knowledge to help guests make informed choices. The role emphasizes teamwork, ethical conduct, and customer satisfaction.