Golf Shop Guest Services Specialist

Troon International; Redmond, Northern (OR, KY); Hybrid; USD 2,066,000 - 3,031,000; Full time

Job summary

Eagle Crest Golf Resort in Redmond, OR seeks a Golf Shop Service Agent to greet customers and manage check-in at the golf shop. The role includes phone inquiries, tee time reservations, payment processing, and merchandise sales, with emphasis on friendly service and accurate transactions.

Candidates should have a high school diploma and retail or cash-handling experience, plus proficiency with Word/Outlook/Excel and basic POS knowledge. Golf experience is a plus.

Qualifications

• Proficiency in Microsoft Word, Outlook, and Excel.
• Attention to detail required.
• Knowledge of POS systems is helpful.

Responsibilities

• Greet all customers in a warm, friendly and welcoming tone.
• Answer the phone and provide information to customers.
• Process tee time reservations and collect golf fees; proactively sell merchandise.

Skills

Microsoft Word

Outlook

Excel

Attention to detail

Excellent communication

Positive interpersonal skills

Fluent English

Cash handling

Education

High school diploma or equivalent

Tools

Point-of-Sale systems

Job description

Eagle Crest Golf Resort in Redmond, OR seeks a Golf Shop Service Agent to greet customers and manage check-in at the golf shop. The role includes phone inquiries, tee time reservations, payment processing, and merchandise sales, with emphasis on friendly service and accurate transactions.

Candidates should have a high school diploma and retail or cash-handling experience, plus proficiency with Word/Outlook/Excel and basic POS knowledge. Golf experience is a plus.