Outside Service Attendant (Golf)

Troon International; Redmond (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier golf resort in Redmond, Oregon is looking for an Outside Service Attendant. This role focuses on providing exceptional customer service while managing golf operations including the care of guests, range ball recovery, and overall cleanliness. Ideal candidates should possess strong communication skills and a positive demeanor, be adaptable, and preferably have prior guest service and golf-related experience. This is an outdoor position requiring physical stamina and the ability to work under diverse weather conditions.

Qualifications

• Previous guest service experience preferred.
• Must be fluent in verbal and written English.
• Excellent listening and comprehension skills required.

Responsibilities

• Greet all guests and members in a warm and professional manner.
• Manage the daily operations of range ball recovery.
• Maintain cleanliness of golf carts, range, and restrooms.

Skills

Excellent written and oral communication skills

Positive interpersonal skills

Multitasking abilities

Adaptability to change

Education

High school diploma or equivalent

Job description

Eagle Crest Golf Resort
1522 Cline Falls Rd
Redmond, OR 97756, USA

Eagle Crest Golf Resort in Redmond, Oregon is excited to announce the exceptional career opportunity of Outside Service Attendant (Outside Golf Operations). Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. This position will create positive experiences at Eagle Crest Golf Resort by assisting guests and members with outside services.

Job Overview

The purpose of this position is to create a sense of welcome and arrival for all guests and owners participating in golf play. Guest Service Attendants insure outside components of the golf operations are facilitated. This specifically relates to the golf cart fleet management and driving range component along with general facility cleanliness and upkeep.

General Responsibilities

• Meets and greets all guests and members in a warm, friendly and professional manner.
• Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery equipment.
• Responsible for collection and organization of all range baskets and the washing of the range balls.
• Keep golf carts, range balls and hand cart rentals available to customers. Coordinates with golf-shop to keep level of carts available.
• Keep driving range clean, picked and keep course water containers clean and filled with ice water.
• Responsible for cleanliness of restrooms and upkeep of trash receptacles.
• Maintains grounds around pro shop and driving range.
• Maintains good personal hygiene and clean work environment.
• Assisting with requests, and questions.
• Ability to fully explain all golf products, services and other information about the resort to all guests and owners.
• Ensure carts are properly stored and placed on chargers.
• Assist golf shop in tournament setup of golf carts and range operations.
• Ability to learn new skills and adapt to change.
• Other duties as assigned.

Qualifications

• Education:
  • High school diploma or equivalent preferred.
• Experience:
  • Previous guest service experience preferred.
  • Excellent written and oral communication skills required.
  • Positive interpersonal skills required.
  • Previous golf related experience ideal.
  • Must be fluent in verbal and written English.
  • Must be able to multitask and work under pressure.
  • Excellent listening and comprehension skills required.

Physical Requirements:

• Ability to speak and hear.
• Close and distance vision.
• Identify and distinguish colors.
• Frequent standing with some walking and sitting.
• Will stand for long periods of time.
• Frequently lifts/carries up to 15 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Able to reach hands and arms in any direction and kneel, stoop or crouch repeatedly.

Working Conditions:

• Primarily outdoor work environment.
• Varied weather conditions are expected.
• Will work near moving or mechanical parts.
• Varying schedule to include evenings, holidays and extended hours as business dictates.

Additional Information

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.