GOLF SHOP ASSISTANT

Fantasy Springs Resort Casino; Indio (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Fantasy Springs Resort Casino Eagle Falls Pro Shop is seeking a friendly retail sales and customer service associate for a busy golf shop environment.

Responsibilities include booking tee times, assisting customers with equipment, processing cash/credit transactions, and coordinating with Player Development for player access and comps. You will also manage stock, inventory reports, and occasional starter duties.

Qualifications

• High School Diploma or GED/equivalent required.
• Must be 18 years of age or older.
• Current Driver’s License required.
• Golf business, retail sales and customer service experience.
• Computer skills are a must.
• Available to work on weekends and holidays.
• May occasionally lift up to 50 lbs.

Responsibilities

• Book T-Times. Have knowledge of the tee sheet and maximize customer count.
• Work with Casino Player Development/Marketing Dept. for access to the golf course and comps for players.
• Maintain accurate cash and credit card transactions; issue Optima Gift Card; handle Bank at Casino Cage and reconcile it.
• Match customers to golf equipment, including clubs, balls, gloves, shoes and apparel.
• Keep the golf shop clean, stocked, and capable of inventory reporting for accounting.
• Work as a Starter when assigned, including opening shift and breaks.
• All duties to be performed while multitasking in a busy environment.

Skills

Customer service

Retail sales

Golf knowledge

Computer skills

Education

High School Diploma or GED

Tools

Micros System

Job description

Summary:

Retail sales and customer service position at the Eagle Falls Pro Shop.

Essential Duties and Responsibilities include:

• Book T-Times. Have knowledge of the tee sheet and find ways to maximize Customer count. Help customers with tee time request and find the best available options for them. Must have a pleasing personality on the phone.
• Work with Casino Player Development/Marketing Dept. relative to their needs for Casino Players to access the golf course and work with comps for players.
• Money Responsibility. Maintain accurate cash and credit card transactions. Know how to issue an Optima Gift Card for use at golf course. Know procedures for picking up a Bank at Casino Cage and reconcile it at the close of business shift and return it to cage. Must have working knowledge of Micros System used for all transactions.
• Sales Responsibility. Must have the knowledge of how to match the customer to golf equipment, including clubs, golf balls, gloves, etc. Also, help customers with shoes and apparel.
• Keep the golf shop cleaned, vacuumed and dusted. Know how to re-stock items. Have the ability to take inventory for reports to accounting.
• Work as a Starter when assigned, including opening shift and breaks.
• All of the above must often be accomplished simultaneously while multitasking.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.

Requirements

Job Requirements:

• Must have High School Diploma or GED/equivalent.
• Must be 18 years of age or older.
• Current Driver’s License required.
• Must have golf business, retail sales and customer service experience.
• Computer skills are a must.
• Available to work on weekends and holidays.
• May occasionally lift up to 50 lbs.

Work Environment:

Applicant must be comfortable working in a busy golf environment with a focus on customer service and hotel guest. Must be able to be on their feet for hours at a time.