Golf Shop Concierge & Tee Time Host

Pinehurst; Pinehurst, Northern (NC, KY); Hybrid; USD 18,000 - 25,000; Full time

Job summary

Pinehurst Resort is seeking a friendly Front Desk Associate to greet members and guests, check them in for tee times, and direct them to all resort amenities. You will handle high volume phone inquiries and assist with merchandise purchases, using the tee time computer system to manage reservations.

As part of the golf shop team, you will support professional staff with corporate outings and member tournaments, address customer concerns, and help maintain a clean, organized shop environment

Qualifications

• High school diploma or GED required or equivalent.
• Minimum of three months related experience.
• Strong customer service and communication skills.

Responsibilities

• Greet members/guests and direct to resort amenities.
• Check-in members/guests for golf and assist with merchandise purchases.
• Utilize tee time computer system.
• Handle high volume telephone inquiries.
• Assist professional staff with corporate outings and member tournaments.
• Handle customer relation concerns/issues.
• Responsible for keeping Golf Shop neat and clean throughout the day.

Skills

Customer service

Telephone handling

Point-of-sale systems

Education

High school diploma or GED

Tools

TEE Time Computer System

Job description

Pinehurst Resort is seeking a friendly Front Desk Associate to greet members and guests, check them in for tee times, and direct them to all resort amenities. You will handle high volume phone inquiries and assist with merchandise purchases, using the tee time computer system to manage reservations.

As part of the golf shop team, you will support professional staff with corporate outings and member tournaments, address customer concerns, and help maintain a clean, organized shop environment