Golf Shop Concierge: Elite Member Experience & Events

Quail West Golf and Country Club; Naples (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Daily meals

Playing privileges

Staff uniforms

Holiday bonus

Job summary

Quail West Golf and Country Club in Naples, FL is seeking a friendly Golf Shop Concierge to greet members, guests, and staff and ensure smooth shop operations. You will handle phone inquiries, schedule appointments, assist with reports, manage the Foretees tee time system, and coordinate club events, while promoting golf programs and superior service.

The role is on-site at the Naples club, with responsibilities spanning customer service, event support, and daily shop management to maintain the

Qualifications

• Minimum 1 year in golf shop or equivalent customer-service role.
• Strong communication and interpersonal skills.
• Passion for golf and program promotion.

Responsibilities

• Greet members, guests, and staff by name at the Golf Pro Shop.
• Answer phones and direct calls; assist with questions.
• Organize and schedule appointments for members and guests.
• Open/close the Golf Shop and reconcile daily sales.
• Manage Foretees tee time system and daily notes.
• Support tournament operations and events.
• Promote club programs and values to members.

Skills

Customer service

Greet members by name

Phone etiquette

Job description

Quail West Golf and Country Club in Naples, FL is seeking a friendly Golf Shop Concierge to greet members, guests, and staff and ensure smooth shop operations. You will handle phone inquiries, schedule appointments, assist with reports, manage the Foretees tee time system, and coordinate club events, while promoting golf programs and superior service.

The role is on-site at the Naples club, with responsibilities spanning customer service, event support, and daily shop management to maintain the