Golf Retail Front-End & Customer Service Associate

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Novi (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Vacation time

Associate merchandise discount

Performance-based bonus opportunities

Sporting association dues reimburse

Job summary

PGA TOUR Superstore is seeking an enthusiastic Customer Service Associate in the Novi, MI area. You will engage customers at the cashier and club desk, process payments, returns, exchanges, and promotions, while delivering friendly, accurate service.

The role emphasizes product knowledge, promotions, and building lasting customer relationships. The position requires flexibility for nights, weekends, and holidays, with opportunities for growth within a fast-growing specialty retailer dedicated to

Qualifications

• Strong listening and interpersonal skills; verbal and written communication.
• Ability to organize multiple priorities and meet deadlines.
• Retail customer service experience preferred.

Responsibilities

• Engage customers in cashier and club desk areas with world‑class service.
• Handle returns, exchanges, gift cards, and promotions per SOP.
• Maintain clean, well‑presented front-end areas and assist with merchandising.

Skills

Communication

Organization

Customer service

Cash handling

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking an enthusiastic Customer Service Associate in the Novi, MI area. You will engage customers at the cashier and club desk, process payments, returns, exchanges, and promotions, while delivering friendly, accurate service.

The role emphasizes product knowledge, promotions, and building lasting customer relationships. The position requires flexibility for nights, weekends, and holidays, with opportunities for growth within a fast-growing specialty retailer dedicated to