Golf Resort Guest Services Specialist

Twice; Indio (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Indian Wells Golf Resort in Indian Wells, CA, is seeking a Guest Services Attendant to deliver warm, attentive service to guests and members, assist with outside services, and support daily operations in a fast-paced hospitality setting. The role requires a can-do attitude, reliable attendance, and willingness to learn.

Duties include club and bag handling, course policies briefing, and helping with events and range maintenance.

Qualifications

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Valid Driver's License.
• Ability to read and speak English may be required in order to perform the duties of the job.

Responsibilities

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Assists players by changing their golf spikes, if needed.
• Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• May direct start of play.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Cleans golfers clubs upon completion of play.

Education

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience

Job description

Indian Wells Golf Resort in Indian Wells, CA, is seeking a Guest Services Attendant to deliver warm, attentive service to guests and members, assist with outside services, and support daily operations in a fast-paced hospitality setting. The role requires a can-do attitude, reliable attendance, and willingness to learn.

Duties include club and bag handling, course policies briefing, and helping with events and range maintenance.