Guest Services Host (Part-Time)

Troon; Indio (CA); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Troon's Indian Wells Golf Resort in Palm Desert, CA, is seeking a Part-Time Greeter to welcome guests, inform them of wait times, seat parties, and bid guests farewell as they depart.

You will monitor reservations, maintain guest lists, handle phone inquiries, and coordinate with service staff to ensure a warm, efficient guest experience. The ideal candidate is upbeat, enjoys fast-paced hospitality, and can multitask while upholding high standards of cleanliness and courteous service.

Qualifications

• High school diploma or GED required; upbeat and positive attitude mandatory.
• Ability to multitask and maintain guest service standards in a fast-paced environment.
• Strong communication and people skills with clear greetings and farewells.
• Basic familiarity with cash handling and POS transactions is preferred.

Responsibilities

• Greet incoming and departing Guests warmly; escort to dining area and present menus.
• Inform Guests of current promotions and servers to ensure smooth handoffs.
• Maintain guest lists, reservations, and the reservation book; answer phone calls.
• Reconcile cash drawer and process to-go orders; ensure accurate charges.
• Maintain cleanliness and appearance standards in service areas and restrooms.
• Communicate guest requests and concerns to department management.

Skills

Guest greeting & service

Customer interaction

Multitasking

Attention to detail

English proficiency

Education

High School Diploma or GED

Tools

POS system

Microsoft Office

Job description

Troon's Indian Wells Golf Resort in Palm Desert, CA, is seeking a Part-Time Greeter to welcome guests, inform them of wait times, seat parties, and bid guests farewell as they depart.

You will monitor reservations, maintain guest lists, handle phone inquiries, and coordinate with service staff to ensure a warm, efficient guest experience. The ideal candidate is upbeat, enjoys fast-paced hospitality, and can multitask while upholding high standards of cleanliness and courteous service.