Golf Shop Concierge: Guest Services & Cashier (Tips)

Troon; Rancho Mirage (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Westin Rancho Mirage Golf Resort seeks a Golf Shop Attendant to deliver superior guest service in a hospitality setting. The role involves reservations processing, check-in support, and friendly, efficient assistance at the golf shop.

The position requires basic computer skills, dependable work habits, and a willingness to learn POS cash handling and inventory tasks. Golf knowledge is a plus for enhanced guest experiences.

Qualifications

• Must have a friendly and positive personality.
• Must have strong communication and interpersonal skills.
• Must have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in.
• Arrange and display golf shop inventory as directed.
• Collect green and cart fees and process in the POS system.
• Issue receipts for guest purchases.
• Take messages for staff or guests.
• Assist in packing/unpacking inventory and supplies.
• Assist in cash and accounts receivable reconciliation at close.
• Perform related duties as assigned by supervisor or manager.

Skills

Friendly personality

Strong communication

Interpersonal skills

Basic computer skills

Dependable / work ethic

Golf knowledge (preferred)

Job description

Westin Rancho Mirage Golf Resort seeks a Golf Shop Attendant to deliver superior guest service in a hospitality setting. The role involves reservations processing, check-in support, and friendly, efficient assistance at the golf shop.

The position requires basic computer skills, dependable work habits, and a willingness to learn POS cash handling and inventory tasks. Golf knowledge is a plus for enhanced guest experiences.