Golf Operations & Member Experience Pro

BoardRoom magazine; McKinney (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Short-term and long-term disability

401(k) retirement savings plan

Generous paid time off

Job summary

Invited is seeking an Assistant Golf Professional to support daily golf operations at the club. You will assist in Pro Shop activities and coordinate golf-related services to enhance member and guest experience, while aligning with company policies and operational standards.

The role emphasizes staff training, merchandising, event promotion, and exceptional customer service, with opportunities to participate in tournaments, manage handicap programs, and contribute to a welcoming, high-performing

Qualifications

• High school diploma, GED, or equivalent.
• Completion of PGA certification preferred (minimum associate level).

Responsibilities

• Engage with members through golf events, personalized interactions and promotion of golf programs.
• Participate in rounds of golf as needed to support player development initiatives.
• Support the cleanliness and organization of all outside areas, including staging zones, practice ranges and golf cart storage, ensuring a well-maintained environment.
• Contribute to the success of golf activities by coordinating, promoting and managing tournaments and special golf-related events.
• Assist in managing the handicap program, pro-shop operations and practice facilities to deliver seamless and efficient service for all members.
• Provide guidance to golf attendants, pro-shop personnel and outside services staff on customer service excellence, tee time management, check-in procedures and guest fee processing.
• Maintain consistency in operational procedures, including standards for staging areas, driving range setup and golf cart storage.
• Support the promotion of golf clinics, private lessons and specialized programs for adults, juniors and seniors, fostering high member satisfaction and alignment with club standards.
• Assist with budgeting, inventory planning and control by providing staff with guidance on inventory procedures, maintaining adequate stock levels, and overseeing product display, pricing strategies and promotions to drive ales and meet member needs.

Skills

Customer service

Staff training

Merchandising strategies

Event coordination

Golf program promotion

Tee time management

Education

High school diploma

Tools

Computer/Tablet

Job description

Invited is seeking an Assistant Golf Professional to support daily golf operations at the club. You will assist in Pro Shop activities and coordinate golf-related services to enhance member and guest experience, while aligning with company policies and operational standards.

The role emphasizes staff training, merchandising, event promotion, and exceptional customer service, with opportunities to participate in tournaments, manage handicap programs, and contribute to a welcoming, high-performing