Golf Member Services Associate

Young Mens Christian Association Of South Hampton; Virginia (MN); On-site; USD 17,000 - 19,000; Part time

Job summary

YMCA of South Hampton Roads is seeking a Golf Member Associate to operate the service desk, process memberships and greens fees, register golfers for classes, and help with merchandise sales. Customer service is the number one priority, with occasional light cleaning as part of duties.

This on-site role involves interacting with guests, providing information, and ensuring a welcoming, safe environment on the golf facilities.

Qualifications

• Previous experience in a customer service setting.
• Strong customer service skills.
• Display of maturity, dependability, and trust.
• Strong communication and phone skills.
• Ability to multi-task.
• Basic sales experience preferred, but not required.

Responsibilities

• Operation of an efficient, clean, and safe service desk and facility.
• Basic point-of-sale functions for merchandise, class registration, memberships, greens fees, range balls, and special events.
• Ensuring friendly, courteous, and efficient service to all guests.
• Communicating in a friendly and informative manner with guests both on the phone and in person.
• Selling memberships and registering members for classes and various programs.
• Providing information on programs, memberships, events, pricing, registration, etc.
• Assisting with merchandise display and inventory.
• Representing the organization through positive attitude and demonstrating a passion to help others enjoy the game of golf.

Skills

Customer service

Communication

Maturity & dependability

Multi-tasking

Sales experience

Job description

YMCA of South Hampton Roads is seeking a Golf Member Associate to operate the service desk, process memberships and greens fees, register golfers for classes, and help with merchandise sales. Customer service is the number one priority, with occasional light cleaning as part of duties.

This on-site role involves interacting with guests, providing information, and ensuring a welcoming, safe environment on the golf facilities.