Golf Membership & Guest Services Associate

Ymc; Virginia Beach (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

First Tee - Hampton Roads in Virginia Beach is seeking a Golf Member Associate to manage the service desk, memberships, greens fees, and class registrations, along with merchandise sales in a welcoming indoor/outdoor facility.

You will deliver exceptional customer service, assist with program information and registrations, and support safe, clean operations to help golfers enjoy the game.

Qualifications

• Previous experience is a customer service setting.
• Strong customer service skills.
• Display of maturity, dependability, and trust.
• Strong communication and phone skills.
• Ability to multi-task.
• Basic sales experience preferred, but not required.

Responsibilities

• Operate an efficient, clean service desk and facility.
• Basic point-of-sale functions for merchandise, registrations, memberships, greens fees, range balls, and events.
• Provide friendly, courteous, and efficient service to all guests.
• Communicate with guests by phone and in person.
• Sell memberships and register members for classes and programs.
• Provide information on programs, memberships, events, pricing, registration, etc.
• Assist with merchandise display and inventory.
• Represent the organization through a positive attitude and passion for golf.

Skills

Customer service

Communication

Phone skills

Multi-tasking

Reliability

Job description

First Tee - Hampton Roads in Virginia Beach is seeking a Golf Member Associate to manage the service desk, memberships, greens fees, and class registrations, along with merchandise sales in a welcoming indoor/outdoor facility.

You will deliver exceptional customer service, assist with program information and registrations, and support safe, clean operations to help golfers enjoy the game.