Golf Hard Goods Associate - Club Fitting & Service

PGA TOUR Superstore; Richmond (VA); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore in the Richmond area is hiring a Hard Goods Associate to engage customers in simulators, putting green, club repair, and accessories, driving sales, and assisting with returns and promotions while maintaining premier stock and visual merchandising.

You will demonstrate in-depth product knowledge, assist with club fittings, and work with team members to deliver a world-class customer experience. This role requires standing, walking, and flexible scheduling.

Qualifications

• Strong listening and interpersonal skills.
• Basic computer skills and MS Office.
• Ability to organize multiple priorities.
• High School Diploma or equivalent.
• Retail sales or customer service experience preferred.
• Able to stand for long periods and lift up to 30 lbs.
• Flexible availability including nights, weekends, holidays.
• Quick learner with business acumen.
• Self-motivated with accountability.

Responsibilities

• Engage customers in Hard Goods areas to drive sales.
• Assist with front-end operations like returns, exchanges, and promotions.
• Maintain premiere stock and visual presentation.
• Provide product knowledge and assist with fittings.
• Ensure Hard Goods areas are clean and operational.
• Stay informed about merchandising promotions.
• Promote offerings and educate customers.
• Provide feedback to Sales and Service Manager.

Skills

Communication

Microsoft Office

Organization

Customer service

Retail experience

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in the Richmond area is hiring a Hard Goods Associate to engage customers in simulators, putting green, club repair, and accessories, driving sales, and assisting with returns and promotions while maintaining premier stock and visual merchandising.

You will demonstrate in-depth product knowledge, assist with club fittings, and work with team members to deliver a world-class customer experience. This role requires standing, walking, and flexible scheduling.