Golf Front-End Pro & Customer Experience

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Irvine (CA); On-site; USD 24,000 - 27,000; Part time

Job summary

PGA TOUR Superstore in Irvine, CA is seeking a Customer Service Associate. Reporting to the Sales and Service Manager, you will engage customers in the Cashier Area and Club Desk, processing returns, exchanges, gift cards, and promotions, while keeping the front-end clean and well-staffed.

You will handle payments securely, offer product information, and stay updated on promotions to deliver world-class service and foster lasting customer relationships that drive sales.

Qualifications

• High School Diploma or equivalent.
• Retail sales or customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Engage with customers in the Cashier Area and Club Desk to offer world-class service.
• Process returns, exchanges, gift cards, and promotions.
• Maintain a clean, organized front-end area and handle payments securely.
• Provide product information and direct customers to store areas or staff as needed.
• Stay updated on promotions and merchandising to boost sales.

Skills

Communication

Organization

MS Office basics

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in Irvine, CA is seeking a Customer Service Associate. Reporting to the Sales and Service Manager, you will engage customers in the Cashier Area and Club Desk, processing returns, exchanges, gift cards, and promotions, while keeping the front-end clean and well-staffed.

You will handle payments securely, offer product information, and stay updated on promotions to deliver world-class service and foster lasting customer relationships that drive sales.