Front-End Sales & Service Pro

PGA TOUR Superstore; Irvine (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

PGA TOUR Superstore in Irvine seeks a Customer Service Associate to engage customers at the Front-End, manage cashier transactions, returns, exchanges, gift cards, and promotions with accuracy. You will support the Club Desk and promote store offerings while maintaining a clean, organized sales floor.

Ideal candidates bring strong communication skills, basic computer knowledge, and the ability to stand for long periods while lifting up to 30 lb.

Qualifications

• Strong listening and interpersonal communication skills; cross-functional collaboration expected.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to organize multiple priorities to meet deadlines.
• Must be able to stand for extended periods and lift up to 30 lb.

Responsibilities

• Engage customers in the Cashier Area and Club Desk, delivering world-class service.
• Process returns, exchanges, gift cards, and promotions with accuracy.
• Maintain a clean, professional Front-End area and ensure merchandise presentation.
• Handle payments securely and answer basic product questions.
• Stay informed on promotions and assist with merchandising during events.

Skills

Communication

Computer skills

Organization

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in Irvine seeks a Customer Service Associate to engage customers at the Front-End, manage cashier transactions, returns, exchanges, gift cards, and promotions with accuracy. You will support the Club Desk and promote store offerings while maintaining a clean, organized sales floor.

Ideal candidates bring strong communication skills, basic computer knowledge, and the ability to stand for long periods while lifting up to 30 lb.