Golf Experience Ambassador

Jdm Golf; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Direct Deposit

Free Parking

Vacation

Holidays

Paid Sick Leave

Free Golf

Golf Shop Discounts

Job summary

JDM Golf in Phoenix, AZ is seeking a Player Ambassador/Starter to warmly greet guests, start play, monitor pace, and maintain safety and course conditions. You will shuttle guests, manage tee times, and communicate with the Golf Shop to ensure smooth operations.

The role emphasizes guest service, teamwork, reliability, and the ability to drive a golf cart, with shifts including weekends and holidays. A valid driver's license and familiarity with golf etiquette are required.

Qualifications

• High school / GED.
• Minimum one (1) year of participation in the game of golf on a recreational basis.
• Previous experience in a customer-service-related position.

Responsibilities

• Meet and greet all guests in a warm, friendly, and welcoming manner.
• Provide exceptional customer service, including greeting guests on the first tee and offering items such as scorecards and pencils.
• Maintain contact and communication with guests throughout the day to assess their on-course experience and share concerns or issues with management as needed.
• Drive the course to monitor pace of play, etiquette, and overall golfer experience.
• Assist bottleneck groups to improve pace by helping with divots, bunkers, or other quick course-care actions.
• May serve as a spotter and assist golfers on difficult or “blind” holes.
• Maintain a radio on hand at all times to communicate with Golf Shop staff regarding tee time modifications, no-shows, and member names.
• Stay alert to wildlife or other creatures on the course and communicate any safety or play-impacting issues to management.
• Assist with large and small group golf events by labeling bags, loading/unloading golf bags, and shuttling golfers to the range.
• Pick up trash around the course; empty garbage cans; check on-course restrooms for cleanliness and product refills; resolve issues; swap out inoperable golf carts; pick up range balls in the fairway and return them to the driving range.

Skills

Golf rules

Guest communication

Customer service

Golf cart operation

Independent worker

Follow instructions

Record keeping

Flexibility

Radio usage

Education

High school / GED

Tools

None

Job description

JDM Golf in Phoenix, AZ is seeking a Player Ambassador/Starter to warmly greet guests, start play, monitor pace, and maintain safety and course conditions. You will shuttle guests, manage tee times, and communicate with the Golf Shop to ensure smooth operations.

The role emphasizes guest service, teamwork, reliability, and the ability to drive a golf cart, with shifts including weekends and holidays. A valid driver's license and familiarity with golf etiquette are required.