Golf Course Guest Experience Associate

Jekyll Island, Georgia Vacation, Conservation, and Education Destination; United States; On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Georgia Defined Contribution Plan (GD(

Parking & Amenity Passes

Job summary

Jekyll Island Authority is seeking an Outside Guest Services team member for the Golf/Amenities division. The role greets guests, assists with cart operations, and supports pace of play and course safety to ensure a positive guest experience.

The position requires customer service excellence, knowledge of golf rules, and flexibility to work weekends/holidays. Benefits include GDCP and parking passes; open until filled.

Qualifications

• Experience in golf pro shop and golf guest services preferred.
• General knowledge of the rules of golf and golf etiquette.
• Exceptional customer service skills with a desire and ability to ensure golf experience is outstanding.
• Must be 16 years of age or older.
• A valid driver’s license is required.
• Must be able to work flexible hours, including weekends/holidays.
• Regular and predictable attendance and punctuality for scheduled shifts is required.
• Successful completion of applicable background check

Responsibilities

• Greet and acknowledge golfers/guests arriving at the golf clubhouse, provide information, directions, applicable rules and pace of play expectations.
• Assist golfers with golf carts, assist with loading golf bags, and anticipate and address guests' needs.
• Perform general golf cart upkeep and document any damage or deficiency for mechanic review.
• Set up the driving range and collect range balls as needed.
• Coordinate and direct the start of play, verify tee times and fee payment.
• Maintain orderly, timely pace of play throughout the courses; address slow play politely.
• Enforce golf course rules, dress code, cart policies, and safety regulations.
• Assist golfers with locating holes, restrooms, comfort stations, and other amenities.
• Monitor safety and report issues to golf management or Public Safety.
• Communicate with golf shop and maintenance staff via radios.
• Respond to guest inquiries about tee times, tournaments, and attractions.
• Operate JIA-owned vehicles and golf carts as needed.
• Maintain a clean, professional uniform and appearance.
• Assist with tournament operations, outings, and events.

Skills

Customer service

Flexible hours

Attendance and punctuality

Background check clearance

Job description

Jekyll Island Authority is seeking an Outside Guest Services team member for the Golf/Amenities division. The role greets guests, assists with cart operations, and supports pace of play and course safety to ensure a positive guest experience.

The position requires customer service excellence, knowledge of golf rules, and flexibility to work weekends/holidays. Benefits include GDCP and parking passes; open until filled.