Golf Outside Guest Services - Part time

Jekyll Island, Georgia Vacation, Conservation, and Education Destination; Saint Simons (GA); On-site; USD 16,765; Part time

Benefits offered by this job

Georgia Defined Contribution Plan (GDCP)

Parking & Amenity Passes

Job summary

A coastal destination organization in Georgia is seeking an Outside Guest Services employee. In this part-time role, you will greet guests, provide assistance at the golf clubhouse, and ensure the upkeep of golf carts. Ideal candidates will have exceptional customer service skills and experience in golf services. A valid driver's license and ability to work flexible hours are required. Join a dedicated team committed to conservation and delivering outstanding guest experiences.

Qualifications

• Experience in golf pro shop and golf guest services preferred.
• Must be 16 years of age or older.
• A valid driver’s license is required.

Responsibilities

• Greet and assist golfers/guests with information and directions.
• Perform upkeep on golf carts, ensuring a pleasant experience.
• Respond promptly to guest inquiries and requests.

Skills

Customer service

Golf knowledge

Communication

Job description

Location: Jekyll Island, GA

Job Id: 1698

# of Openings: 2

Job Title: Outside Guest Services

Department / Division: Golf / Operations

Status: Regular, Part-time Employee (year-round)

Pay: $12.17 per hour

Reports to: Director of Golf

Benefits: Georgia Defined Contribution Plan (GDCP), Parking & Amenity Passes

Closing date: Open until filled. *Note: Incomplete applications will not be considered. If an applicant does not have a work history, this should be noted in the comment section on the application.

Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles and just a few miles from St. Simons Island, Sea Island, and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co‑exist.

Job Summary

As Georgia’s largest public golf resort, Jekyll Island offers 63 holes on four golf courses, providing players of all skill and experience levels with an outstanding golf experience. With over 80,000 golfers playing our golf courses each year, Cart Guest Services assists our guests with golf shop outside operations. Provide direction and information to golfers regarding golf courses, carts, fees, and tee times. They also perform various tasks related to the general upkeep of golf carts, ensuring an enjoyable experience.

Description

• Greet and acknowledge golfers/guests arriving at the golf clubhouse, provide information, directions, applicable rules and regulations of the golf course, etc.
• Assist golfers with golf carts, assist with loading golf bags, and anticipate and address guests' needs.
• Perform a variety of general golf cart upkeep, including re‑charging, cleaning, replacing sand in golf cart buckets, maintaining air in tires, etc.
• Documents any golf cart damage and deficiency for the mechanic’s review.
• Provides general information in a friendly, professional manner to customers relating to tee times, upcoming tournaments, etc., and information about Jekyll Island and other guest attractions.
• Respond to guest inquiries and requests promptly, friendly, and efficiently.
• Follows safety procedures, utilizes safety equipment, monitors the environment to ensure the safety of guests and other individuals, and notifies the Director of Public Safety of unsafe conditions.
• Ensure uniform and personal appearance is clean and professional.
• Performs other duties as assigned.

Qualifications

• Experience in golf pro shop and golf guest services preferred.
• Exceptional customer service skills with a desire and ability to ensure golf experience is outstanding.
• Must be 16 years of age or older.
• A valid driver’s license is required.
• Must be able to work flexible hours, including weekends/holidays.
• Regular and predictable attendance and punctuality for scheduled shifts is required.

Physical Requirements/Working Conditions

• Exert up to 50 pounds of force occasionally, 20 pounds of force frequently, and a negligible amount constantly to lift, carry, push, pull, or otherwise move objects.
• Between 25% and 50% of the typical workday will be spent standing, sitting, walking, and repetitive wrist, hand, and finger motions.
• Less than 25% of the typical workday will consist of stooping and crouching, kneeling, stooping, and reaching.
• Ability to read and write, and communicate.
• Ability to perform tasks requiring accuracy, neatness, and thorough work assigned.
• Subject to work inside and outside with extended periods in outside conditions will be exposed to sun, heat & humidity, cold, and rain.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job. It is not intended to describe minor duties or other responsibilities that may be assigned occasionally.

This position will close once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If the email confirmation is not received, the applicant may contact Human Resources at 912-635-4081 for confirmation; however, due to the volume of applicants received, we cannot provide information on the application status after receipt. Applicants who need assistance to accommodate a disability may request accommodation by contacting Human Resources at 912-635-4081.

All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background checks is required, including credit when applicable to the position. Relocation expenses are not authorized; applicants should consider this when applying.

Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island is a Drug‑free Workplace.