Golf Pro Shop Guest Services - Part time

Jekyll Island, Georgia Vacation, Conservation, and Education Destination; Saint Simons (GA); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Georgia Defined Contribution Plan (GDQ

Amenity Passes and Parking Pass

Job summary

Jekyll Island Authority operates as Georgia’s largest public golf resort, offering three courses and a wide range of guest experiences. The Golf Pro Shop Guest Services role supports guest arrivals, tee-time reservations, merchandise sales, and top-notch customer service across the shop environment.

The position is part-time, with flexible weekend/holiday hours, and requires a valid driver’s license, background checks, and reliable attendance.

Qualifications

• General golf knowledge required.
• Able to operate computer, tee reservations, POS, and count money.
• Strong communication; work independently or in a team.
• Flexible availability including weekends and holidays.
• Reliable and punctual attendance.
• Credit and Criminal background checks required.
• Valid driver’s license to travel between shops and property.
• Must be 18 years of age.

Responsibilities

• Greets guests and provides exceptional customer service at the pro shop.
• Performs opening and closing duties, operates POS, and reconciles deposits.
• Processes payments and follows cash handling procedures.
• Books tee times and provides information about amenities and events.
• Maintains clean, organized work environment and displays merchandise.
• Performs other duties as assigned by supervisor.

Skills

Golf knowledge

POS & money handling

Communication & teamwork

Flexible schedule

Reliability

Background checks

Driver's license

Age 18+

Job description

Position:Golf Pro Shop Guest Services - Part time

Location: Jekyll Island, GA

Job Id:1726

# of Openings:4

Department: Golf
Status: Regular, Part-time, Hourly
Pay: $15.75 per hour
Reports to: Head Golf Professional
Benefits: Georgia Defined Contribution Plan (GDCP) , Amenity Passes and Parking Pass
Closing date: Open until filled.*Note: This position is subject to close at any time once a satisfactory applicant pool has been identified.

Job Summary

As Georgia’s largest public golf resort, Jekyll Island offers three beautiful golf courses, providing players of all skill and experience levels with an outstanding golf experience. With over 80,000 golfers playing our golf courses each year,golf shop guest services assist guests with golf tee times, checking in golfers, selling pro shop merchandise, and delivering exceptional customer service.

Description

• Greets and acknowledges guests when they arrive at the shop, demonstrates exceptional customer service skills and responds to guest inquiries professionally, timely, friendly, and efficiently.
• Performs opening and closing of the pro shop, operates and reconciles the Point of Sale system, prepares and makes deposits, completes daily reports, and provides basic pro shop security.
• Completes accurate and timely guest transactions, collects payments using a point-of-sale system, handles money, processes credit and debit cards, makes changes, and processes gift cards.
• Provides general information and books tee times in a friendly, professional manner; directs callers to appropriate destinations as needed.
• Provides guests with additional information about Jekyll Island and guest attractions, maintaining knowledge of amenities and ongoing events.
• Labels and displays merchandise and assists guests with merchandise purchases.
• Maintains a clean and organized work environment.
• Performs other duties as assigned.

Minimum Qualifications

• General golf knowledge is required.
• Ability to operate a computer, tee reservations, point-of-sale system and count money.
• Strong communication skills and ability to work independently or as part of a team.
• Flexible availability, including weekends and holidays.
• Reliable and punctual attendance.
• Credit and Criminal background checks are required.
• A valid driver's license will be required to travel between shops, other JIA buildings, and property.
• Must be 18 years of age.

Physical Requirements/Working Conditions

• Exert up to 50 pounds of force occasionally, 20 pounds of force frequently, and a negligible amount constantly to lift, carry, push, pull, or otherwise move objects.
• Between 25% and 50% of the typical workday will be spent standing, sitting, walking, and repetitive wrist, hand, and finger motions.
• Less than 25% of the typical workday will consist of stooping and crouching, kneeling, stooping, and reaching.
• Ability to read and write and clearly communicate.
• Ability to perform tasks requiring accuracy, neatness, and thorough work assigned.
• Subject to work inside and outside with extended periods in outside conditions will be exposed to sun, heat & humidity, cold, and rain.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job. It is not intended to describe minor duties or other responsibilities that may be assigned occasionally.

This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If the email confirmation is not received, the applicant may contact Human Resources at 912-635-4024 for confirmation; however, due to the volume of applicants received, we cannot provide information on the application status after receipt. Applicants who need assistance to accommodate a disability may request accommodation by contacting Human Resources at 912-635-4024.

All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background checks is required, including credit when applicable to the position. Relocation expenses are not authorized; applicants should consider this when applying.

Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island is a Drug-free Workplace.