Golf Club Service & Repair Specialist

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Jacksonville (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore is seeking a Club Services Associate in Jacksonville, FL. You will perform club maintenance such as re-gripping and loft/lie adjustments, while also handling returns, exchanges, and loyalty promotions.

You’ll maintain a premier merchandise presentation and assist customers with repair options and timelines. Applicants should have strong communication, basic computer skills, and the ability to juggle multiple tasks in a fast-paced retail environment.

Qualifications

• Strong listening and interpersonal skills with clear verbal and written communication.
• Basic computer skills and ability to use Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines.

Responsibilities

• Execute all Club Services such as re-gripping, re-shafting, loft and lie measurements/adjustments.
• Handle front-end operations including returns, exchanges, gift cards, promotions and loyalty programs.
• Maintain premier merchandise presentation and stock levels to drive sales and customer experience.
• Assess and diagnose club issues and communicate repair options, costs, and timelines clearly.
• Document repair orders, track progress, and maintain accurate service records.

Skills

Communication

Computer skills

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking a Club Services Associate in Jacksonville, FL. You will perform club maintenance such as re-gripping and loft/lie adjustments, while also handling returns, exchanges, and loyalty promotions.

You’ll maintain a premier merchandise presentation and assist customers with repair options and timelines. Applicants should have strong communication, basic computer skills, and the ability to juggle multiple tasks in a fast-paced retail environment.