Go developer for banking chatbots

Andersen; United States; Hybrid; USD 7,500 - 13,000; Full time

Benefits offered by this job

Private health insurance

Corporate training portal access

Referral program

Hybrid/remote work option

Team events and incentives

Job summary

Andersen ищет Go-разработчика в Алматы для проекта по интеграции ИИ-агентов в банковский чат-бот. Вы будете развивать функционал, обеспечивать надежную передачу данных и взаимодействие с внешними сервисами, включая Chat2Desk, API Gateway и консенсус по данным.

Требуется 3+ лет опыта, знание WebSocket и английский как минимум Intermediate. Возможна гибридная/удаленная работа с оплатой и бонусами.

Qualifications

• 3+ лет опыта в роли Go-разработчика.
• Опыт работы с WebSocket и режимами реального времени.
• Опыт интеграции с внешними системами (API Gateway).
• Знание чат-ботов и систем поддержки клиентов (Chat2Desk).
• Знание структур данных и алгоритмов.
• Опыт подготовки тестовой документации (чек-листы, баг-репорты).
• Способность разложить сложные задачи и обосновать архитектурные решения.
• Уровень английского от Intermediate и выше.

Responsibilities

• Разработка новой функциональности для замены устаревшей интеграции C2D.
• Реализация обмена сообщениями в реальном времени через WebSocket между приложением и чат-ботом.
• Интеграция с Chat2Desk для переключения между AI-агентом и оператором.
• Хранение истории чатов (кэш 24 часа + общая база данных).
• Передача данных клиента и контекста разговора оператору.
• Отправка push-уведомлений о новых сообщениях.
• Интеграция с сервисом управления согласием для ИИ-агента.
• Документирование кода и архитектурных решений.

Skills

Go

WebSockets

Real-time messaging

API Gateway

Chat2Desk

Data structures & algorithms

Test documentation

Architectural decisions

English (Intermediate+)

Tools

Python

AWS

Job description

Описание

Andersen is hiring a Go Developer in Almaty for a project integrating AI agents into a banking chatbot, automating user interactions, and ensuring seamless data exchange between systems. The customer is one of Kazakhstan's leading commercial banks. Serving over 3 million retail and corporate clients, it operates a nationwide network of branches and service outlets.

Задачи

• Developing new functionality to replace the legacy C2D integration.
• Implementing real-time messaging (WebSocket) between the application and the chatbot.
• Integrating with Chat2Desk to enable seamless switching between the AI agent and a human operator.
• Storing conversation history (24-hour cache + shared database).
• Transferring customer data and conversation context to the operator.
• Sending push notifications for new messages.
• Integrating with the AI Agent Consent Management Service.
• Documenting code and architectural decisions.

Требования

• Experience as a Go Developer for 3+ years.
• Experience working with WebSockets and real-time communication.
• Experience integrating with external systems (API Gateway).
• Understanding of chatbot and customer support systems (Chat2Desk).
• Knowledge of data structures and algorithms.
• Experience creating test documentation (checklists, bug reports).
• Ability to break down complex tasks and justify architectural decisions.
• English level - from Intermediate and above.
• Будет плюсом: Experience in fintech or the banking sector (Retail Banking)
• Будет плюсом: Experience working with high-load systems
• Будет плюсом: Knowledge of Python
• Будет плюсом: Experience in incident management and system monitoring

Условия

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others.;
• Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc.;
• The opportunity to change the project and/or develop expertise in an interesting business domain;
• Job conditions - you can work both fully remotely and from the office or can choose a hybrid variant;
• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee;
• The opportunity to earn additional up to 1,000 USD per month by participating in the company's activities;
• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated;
• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies);
• Certification compensation (AWS, PMP, etc);
• Referral program;
• Private health insurance and compensation for sports activities.