GMF Credit Manager - Zone D

GM Financial; Boston (MA); Hybrid; USD 73,000 - 147,000; Full time

Job summary

GM Financial is seeking a GMF Credit Manager for Zone D to lead a team in a hybrid work environment. This role involves coaching, managing credit functions, and collaborating with various departments to ensure compliance and drive profitability. Ideal candidates will have a strong background in underwriting and supervisory experience in the auto finance industry.

Benefits

401K matching

Bonding leave for new parents (12 weeks, 100% paid)

Tuition assistance

GM employee auto discount

Community service pay

Nine company holidays

Qualifications

• 3-5 years underwriting experience in indirect retail auto finance preferred.
• 2-4 years supervisory experience preferred.
• Experience with GM Financial is a plus.

Responsibilities

• Coaching and developing a team of individual contributors.
• Managing credit functions and collaborating with sales.
• Ensuring compliance with GMF credit policies.

Skills

Effective oral and written communication

Coaching

Multitasking

Attention to detail

Education

High School Diploma

Bachelor’s Degree in a related field

Job description

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Why work for GM Financial?

GM Financial is a wholly owned subsidiary of General Motors, employing over 10,000 people globally and is one of the top OEM finance companies in the US, leading the way in customer loyalty. We are expanding our diverse workforce that gives everyone equitable opportunities while providing an environment of inclusion. As an integral part of the credit team in an individual contributor capacity, you will work with other like-minded team members, our next level performance managers, and our local strategic leaders. If you thrive in a fast-paced environment, love collaborating with others, and growing account relationships, this is the right role for you.

Responsibilities

• Your main responsibilities are coaching and developing a team of individual contributors.
• Your focuses in training revolve around maximizing your team’s knowledge and application of GMF credit policies, underwriting processes, contract negotiation, and GMF programs.
• You will assist the GMF Regional Credit Manager in managing all credit functions.
• You will be responsible for collaborating with Sales, Funding, and other support departments.
• Work-life balance is important at GMF. The role you are looking to take on is a blend of remote and office work. It could also include potential local travel to your assigned dealers.

Qualifications

• You will work with your assigned credit team through effective oral and written communication to set expectations, provide coaching, and hold team members accountable to create an environment for success and professional growth.
• Develop and strengthen your internal network to facilitate fostering change, eliminating potential obstacles for your team members, contributing to GMF’s one team approach.
• Leverage your credit authority and advanced credit experience to review exceptions from your team to drive GMF profitability, risk, maintain compliance, and achieve volume targets.
• Recommend decisions to the RCM on approvals outside your credit authority.
• Multitasking is a must as you will be responsible for managing your assigned team, while assisting fellow team members as the need arises to ensure world-class service level.
• Collaborate with your sales counterparts both in joint dealer visits and performing telemarketing calls to reach shared objectives.
• Draw on your strong work ethic and attention to detail to ensure all necessary documentation is in place to maintain compliance with applicable policies and procedures.

Experience

• High School Diploma Required. Bachelor’s Degree in a related field or equivalent work experience preferred.
• 3-5 years underwriting experience in the indirect retail auto finance industry and experience with GM Financial, along with 2-4 years supervisory experience preferred.

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay, and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Flexible hybrid work environment, 2-days a week in office.

The base salary for this role is $73,500 to $147,000.

At GM Financial, we strive for transparency and in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.

This role is eligible to participate in a performance-based incentive plan. Full-time employees are eligible to participate in health benefits on day one of employment.