GM Service Advisor (Bilingual Spanish) Growth & Perks

Bob Bell Chevrolet of Baltimore; Baltimore (MD); Presencial; USD 46.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Drug Plans

Health Savings Account (HSA)

Dental and Vision Plans

401K

Disability and Life Insurance

Employee Car Purchase Program

Career Progression

Great Company Culture

Descripción de la vacante

Bob Bell Chevrolet of Baltimore is seeking an experienced Service Advisor to join a high-volume dealership. The role focuses on greeting customers, documenting concerns, and recommending maintenance services for GM vehicles.

Requirements include prior service-advisor experience, a history of customer satisfaction, and strong communication skills. Bilingual Spanish is a plus, and the position offers competitive pay based on experience.

Formación

• Previous experience as a Service Advisor or similar role
• Proven track record of excellent customer satisfaction
• GM vehicle knowledge and bilingual Spanish is a plus

Responsabilidades

• Greet customers and gather vehicle information
• Accurately document customer concerns and symptoms
• Recommend maintenance services based on mileage, age, and history
• Create detailed cost estimates for parts and labor
• Monitor repair progress and keep customers updated
• Review and finalize repair orders and invoices
• Clearly explain repairs and charges to customers

Conocimientos

Service advisor experience

CDK software

GM dealership experience

Bilingual in Spanish

Descripción del empleo

Bob Bell Chevrolet of Baltimore is seeking an experienced Service Advisor to join a high-volume dealership. The role focuses on greeting customers, documenting concerns, and recommending maintenance services for GM vehicles.

Requirements include prior service-advisor experience, a history of customer satisfaction, and strong communication skills. Bilingual Spanish is a plus, and the position offers competitive pay based on experience.