Chevrolet Service Advisor

Bob Bell Automotive; Baltimore (MD); Presencial; USD 52.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Drug Plans

Health Savings Account (HSA) Eligible

Wellness Program

Dental and Vision Plans

401K

Disability and Life Insurance

Employee Car Purchase Program

Career Progression

Great Company Culture

Descripción de la vacante

Bob Bell Chevrolet in Baltimore is seeking an Experienced Automotive Service Advisor to join our high-volume dealership. If you have GM vehicle knowledge and strong customer service skills, we want to hear from you.

Responsibilities include greeting customers, documenting concerns, estimating costs, and guiding repairs. Bilingual Spanish skills and CDK familiarity are a plus; this is a full-time position with competitive pay based on experience.

Formación

• Experience as a Service Advisor or similar role.
• Proven track record of high customer satisfaction.
• High energy, reliable, and team-oriented.
• Long-term career mindset with growth potential.
• Strong communication and organizational skills.
• CDK software experience is a plus.
• GM dealership experience and/or bilingual Spanish is a plus.

Responsabilidades

• Greet customers and gather vehicle information
• Accurately document customer concerns and symptoms
• Recommend maintenance services based on mileage, age, and history
• Create detailed cost estimates for parts and labor
• Monitor repair progress and keep customers updated
• Review and finalize repair orders and invoices
• Clearly explain repairs and charges to customers

Conocimientos

Customer service

Communication

Organizational skills

Team-oriented

Bilingual Spanish

Herramientas

CDK software

Descripción del empleo

Bob Bell Chevrolet is looking for an Experienced Automotive Service Advisor

GM Experience And Bilingual (Spanish) Preferred

This is full time, Competitive Pay based on experience.

Responsibilities

• Greet customers and gather vehicle information
• Accurately document customer concerns and symptoms
• Recommend maintenance services based on mileage, age, and history
• Create detailed cost estimates for parts and labor
• Monitor repair progress and keep customers updated
• Review and finalize repair orders and invoices
• Clearly explain repairs and charges to customers

What We're Looking For

• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
• Proven track record of excellent customer satisfaction
• High energy, reliable, and team-oriented
• Long-term career mindset with a desire to grow
• Strong communication and organizational skills
• CDK software experience (a plus)
• GM dealership experience and/or bilingual (Spanish) skills are a plus

Why Work With Us

• Competitive pay structure
• High-traffic, established dealership
• Supportive and professional work environment
• Opportunities for growth and advancement
• Be part of a respected name in the automotive community

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• We have 6 dealerships in the greater Baltimore, Maryland area!
• Employee Car Purchase Program
• Career Progression
• Great Company Culture

Bob Bell Chevrolet is looking for a motivated and experienced Service Advisor to join our high-volume dealership. If you have a strong background in customer service, a passion for the automotive industry, and experience with GM vehicles — we want to hear from you!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.