GM Service Advisor (Bilingual Spanish) – Growth & Excellence

Bob Bell Auto Group; Baltimore (MD); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay structure

High-traffic dealership

Supportive work environment

Growth opportunities

Respected name in automotive community

Descripción de la vacante

Bob Bell Chevrolet in Baltimore area seeks an experienced Service Advisor to greet customers, gather vehicle information, and document concerns for GM vehicles. You will prepare estimates, monitor repairs, and explain charges clearly to customers in a fast-paced, high-volume dealership environment.

GH candidates with GM experience or bilingual Spanish are a plus, and the team emphasizes customer satisfaction, reliability, and growth within the company.

Formación

• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required.
• Proven track record of excellent customer satisfaction.
• GM dealership experience or bilingual Spanish is a plus.

Responsabilidades

• Greet customers and gather vehicle information
• Accurately document customer concerns and symptoms
• Recommend maintenance services based on mileage, age, and history
• Create detailed cost estimates for parts and labor
• Monitor repair progress and keep customers updated
• Review and finalize repair orders and invoices
• Clearly explain repairs and charges to customers

Conocimientos

Service Advisor

Service Consultant

Assistant Lane Manager

Herramientas

CDK

Descripción del empleo

Bob Bell Chevrolet in Baltimore area seeks an experienced Service Advisor to greet customers, gather vehicle information, and document concerns for GM vehicles. You will prepare estimates, monitor repairs, and explain charges clearly to customers in a fast-paced, high-volume dealership environment.

GH candidates with GM experience or bilingual Spanish are a plus, and the team emphasizes customer satisfaction, reliability, and growth within the company.