Chevrolet Service Advisor

Bob Bell Auto Group; Baltimore (MD); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay structure

High-traffic dealership

Supportive work environment

Growth opportunities

Respected name in automotive community

Descripción de la vacante

Bob Bell Chevrolet in Baltimore area seeks an experienced Service Advisor to greet customers, gather vehicle information, and document concerns for GM vehicles. You will prepare estimates, monitor repairs, and explain charges clearly to customers in a fast-paced, high-volume dealership environment.

GH candidates with GM experience or bilingual Spanish are a plus, and the team emphasizes customer satisfaction, reliability, and growth within the company.

Formación

• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required.
• Proven track record of excellent customer satisfaction.
• GM dealership experience or bilingual Spanish is a plus.

Responsabilidades

• Greet customers and gather vehicle information
• Accurately document customer concerns and symptoms
• Recommend maintenance services based on mileage, age, and history
• Create detailed cost estimates for parts and labor
• Monitor repair progress and keep customers updated
• Review and finalize repair orders and invoices
• Clearly explain repairs and charges to customers

Conocimientos

Service Advisor

Service Consultant

Assistant Lane Manager

Herramientas

CDK

Descripción del empleo

Bob Bell Chevrolet is looking for anExperienced Automotive Service Advisor

GM Experience and Bilingual (Spanish) Preferred

This is full time, Competitive Pay based on experience.

Responsibilities:

• Greet customers and gather vehicle information
• Accurately document customer concerns and symptoms
• Recommend maintenance services based on mileage, age, and history
• Create detailed cost estimates for parts and labor
• Monitor repair progress and keep customers updated
• Review and finalize repair orders and invoices
• Clearly explain repairs and charges to customers

What We're Looking For:

• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
• Proven track record of excellent customer satisfaction
• High energy, reliable, and team-oriented
• Long-term career mindset with a desire to grow
• Strong communication and organizational skills
• CDK software experience (a plus)
• GM dealership experience and/or bilingual (Spanish) skills are a plus

Why Work with Us:

• Competitive pay structure
• High-traffic, established dealership
• Supportive and professional work environment
• Opportunities for growth and advancement
• Be part of a respected name in the automotive community

Benefits:

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• We have 6 dealerships in the greater Baltimore, Maryland area!
• Employee Car Purchase Program
• Career Progression
• Great Company Culture

Bob Bell Chevrolet is looking for a motivated and experienced Service Advisor to join our high-volume dealership. If you have a strong background in customer service, a passion for the automotive industry, and experience with GM vehicles — we want to hear from you!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.