GM Service Advisor (Bilingual Spanish) — Growth & Benefits

BOB BELL AUTOMOTIVE; Baltimore (MD); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Drug Plans

Health Savings Account (HSA) Eligible

Wellness Program

Dental and Vision Plans

401K

Disability and Life Insurance

Employee Car Purchase Program

Career Progression

Great Company Culture

Descripción de la vacante

Bob Bell Chevrolet is seeking an experienced Service Advisor for our high-volume dealership in Baltimore. The role requires delivering exceptional customer service, gathering vehicle information, and presenting clear repair recommendations and estimates.

GM vehicle experience and bilingual (Spanish) abilities are preferred, with a focus on accuracy, communication, and teamwork. This is a full-time position with competitive pay based on experience.

Formación

• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required).
• Proven track record of excellent customer satisfaction.
• GM dealership experience and/or bilingual (Spanish) skills are a plus.

Responsabilidades

• Greet customers and gather vehicle information
• Accurately document customer concerns and symptoms
• Recommend maintenance services based on mileage, age, and history
• Create detailed cost estimates for parts and labor
• Monitor repair progress and keep customers updated
• Review and finalize repair orders and invoices
• Clearly explain repairs and charges to customers

Conocimientos

Customer service

Communication

Teamwork

GM vehicles knowledge

Herramientas

CDK software

Descripción del empleo

Bob Bell Chevrolet is seeking an experienced Service Advisor for our high-volume dealership in Baltimore. The role requires delivering exceptional customer service, gathering vehicle information, and presenting clear repair recommendations and estimates.

GM vehicle experience and bilingual (Spanish) abilities are preferred, with a focus on accuracy, communication, and teamwork. This is a full-time position with competitive pay based on experience.