GM, Security Operations & Client Relations

Prosegur; Buffalo (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

401K/403b Plan

Paid Vacation

Paid Holidays

Job summary

Prosegur in Buffalo, NY seeks a General Manager to partner with the SVP and HR, oversee the local branch, and drive key operational processes aligned with business goals.

The role emphasizes data-driven decision making, P&L oversight, client relations, staff leadership, and regulatory compliance while delivering safety and service excellence.

Travel up to 25% may be required; a High School Diploma is required; experience in security operations and strong Microsoft Office skills are essential.

Qualifications

• 3–5 years experience managing security operations
• Proven ability to multi-task and prioritize staffing needs
• Strong networking and relationship-building experience

Responsibilities

• Responsible for security operations and client contract services for the Guarding division
• Maintain performance and operate within fiscal parameters; strong P&L management is a must
• Ensure compliance with governmental regulations and sound audit procedures
• Recruit and interview new employees to meet client needs
• Develop client relations and secure new business opportunities
• Establish scheduling requirements for employees and ensure coverage for client needs
• Train staff and document performance; provide direction and corrective actions as needed
• Prepare reports, respond to questions, and maintain documentation

Skills

Staffing

Relationship building

P&L management

Communication

Microsoft Office

Scheduling software

Education

High School Diploma

Tools

WinTeam

Job description

Prosegur in Buffalo, NY seeks a General Manager to partner with the SVP and HR, oversee the local branch, and drive key operational processes aligned with business goals.

The role emphasizes data-driven decision making, P&L oversight, client relations, staff leadership, and regulatory compliance while delivering safety and service excellence.

Travel up to 25% may be required; a High School Diploma is required; experience in security operations and strong Microsoft Office skills are essential.