Global Workplace Experience & Operations Leader

Perplexity

San Francisco (CA)

On-site

USD 150,000 - 210,000

Full time

3 days ago
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Job summary

Perplexity is seeking a Global Workplace Business Operations Lead to scale its Workplace Experience team across global offices. You will set the operating framework, own planning, and oversee cross-functional program delivery with hands-on execution.

You will lead capital-project delivery, portfolio controls, and financial planning in partnership with Finance, while guiding governance, reporting, and system improvements for efficient operations.

Qualifications

  • 8+ years in workplace operations, corporate real estate, facilities programs or a closely related field.
  • Experience delivering multi-site office projects, relocations or capital improvements.
  • Strong financial and analytical judgment; able to translate portfolio data into resource or investment recommendations.
  • Proven ability to establish planning, governance and performance measures for a growing function.
  • Leadership across organizational boundaries with credible risk communication to senior leaders.
  • Hands-on owner who can manage both portfolio trade-offs and project details.
  • Helpful but not required: international portfolio experience or relevant PM credentials.

Responsibilities

  • Own the Workplace operating framework including annual and quarterly planning, prioritization and resource plans.
  • Lead internal capital-project delivery across office openings and refreshes with external PMs.
  • Own portfolio controls and insights: lease administration, obligation tracking and reporting.
  • Drive financial planning and performance with forecasts, actuals and variance analysis.
  • Set systems and reporting roadmap for workplace tools (e.g., Envoy) and data quality improvements.
  • Lead EHS program governance and risk remediation across offices and remote locations.
  • Set delivery standards and handover criteria, ensuring project transfer to local operations.
  • Serve as a senior operating partner, driving cross-functional reviews and accountability.

Skills

Senior leadership
PM / Program mgmt
Delivery depth
Forecasting & analytics
Operating framework
Cross-functional leadership
Hands-on ownership

Job description

Perplexity is seeking a Global Workplace Business Operations Lead to scale its Workplace Experience team across global offices. You will set the operating framework, own planning, and oversee cross-functional program delivery with hands-on execution.

You will lead capital-project delivery, portfolio controls, and financial planning in partnership with Finance, while guiding governance, reporting, and system improvements for efficient operations.

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