Global Workplace Change Communications Lead

Cushman & Wakefield; Santa Clara (CA); On-site; USD 102,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement savings plan

Job summary

Cushman & Wakefield is seeking a Communications Manager to lead communications for workplace change initiatives within the Strategic Consulting team. The role focuses on people-side change for office relocations, renovations, expansions, consolidations, closures and organizational integrations.

You will craft communications and engagement to drive faster adoption and higher utilization. Responsibilities include planning, stakeholder coordination, message development, and supporting senior

Qualifications

• Bachelor’s degree in Communications, Journalism, Marketing, HR, Organization Development, Psychology or related field preferred.
• 7-10+ years employee communications, change communications, corporate communications, project communications, or consulting communication experience.
• Experience managing multiple initiatives and complex stakeholder review processes in a global organization is a plus.
• Excellent writing, editing and proofreading skills across formats.

Responsibilities

• Lead the communications planning and program workplace change initiatives as part of an overall change management strategy for a global client.
• Support and partner with Workplace Strategy and Change Management teams to create and implement communications and engagement activities.
• Gather and validate information from client stakeholders, project managers, site leads and cross-functional partners.
• Manage stakeholder review and approval cycles, reconcile feedback, maintain version control and coordinate final delivery.
• Identify missing information, unresolved decisions, dependencies and risks that could affect communications or project timelines.
• Advise client stakeholders on communications timing, sequencing, audience needs, message content and delivery channels.
• Identify and mitigate resistance as part of the workplace change management program.
• Consult and coach project teams and support senior leaders.
• Support training efforts, as needed.
• Evaluate user readiness and track/report issues.
• Define and measure success metrics and monitor change progress.

Skills

Change management

Stakeholder management

Written communication

Cross-functional collaboration

Project coordination

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Cushman & Wakefield is seeking a Communications Manager to lead communications for workplace change initiatives within the Strategic Consulting team. The role focuses on people-side change for office relocations, renovations, expansions, consolidations, closures and organizational integrations.

You will craft communications and engagement to drive faster adoption and higher utilization. Responsibilities include planning, stakeholder coordination, message development, and supporting senior