Global Workforce Analytics & AI Program Lead

Amazon; Seattle (WA); On-site; USD 126,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Program Manager to lead Workforce Staffing (WFS) Transformation initiatives. You will drive analytics-powered solutions, develop strategic roadmaps, and partner with cross-functional teams to optimize global recruitment processes spanning 1M+ hires and 5M+ applications annually.

The role sits at the intersection of program management and advanced analytics, requiring leadership in data-driven decision making, generative AI adoption, and scalable process engineering to deliver

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 5+ years of program or project management experience.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience using data and metrics to drive improvements.
• 3+ years of processing large, multi-dimensional datasets from multiple sources.
• Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages.
• Experience defining program requirements and using data and metrics to drive improvements.
• Experience in written and oral communication with all levels of the organization (technical, business, executive).
• 2+ years of SQL experience.

Responsibilities

• Drive end-to-end program execution for data analytics and process engineering initiatives across global workforce staffing operations (1M+ hires, 5M+ applications annually across the globe).
• Own program strategy, roadmaps, and delivery for analytics solutions – dashboards, automated reporting, and insight generation tracking hiring funnel performance, cost per hire, and fill rate metrics.
• Lead process engineering to drive global standardization of metrics and build scalable frameworks that improve efficiency and quality of hire.
• Analyze large datasets using SQL to generate insights for workforce planning, risk detection, and early attrition signals enabling faster intervention on quality-of-hire indicators.
• Leverage generative AI to accelerate insight generation, automate workflows, and develop innovative solutions enhancing program delivery.
• Manage stakeholder relationships across multiple geographies, translating analytical insights into actionable recommendations tied to Must Win goals.
• Drive cross-team collaboration, manage dependencies and risks, and deliver executive-ready white papers and presentations communicating program outcomes to senior leadership.]
• CoT_job_summary_short":"COMPANY NAME: Amazon\nKEY POINTS: Data analytics leadership, end-to-end program delivery, AI-enabled insights"
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Skills

Program management

Data analytics

SQL

Data visualization

Communication with leadership

Stakeholder management

Process improvement

Education

Bachelor’s degree or equivalent

Tools

QuickSight

Tableau

Power BI

Python

Job description

Amazon is seeking a Program Manager to lead Workforce Staffing (WFS) Transformation initiatives. You will drive analytics-powered solutions, develop strategic roadmaps, and partner with cross-functional teams to optimize global recruitment processes spanning 1M+ hires and 5M+ applications annually.

The role sits at the intersection of program management and advanced analytics, requiring leadership in data-driven decision making, generative AI adoption, and scalable process engineering to deliver