Global Wire & Payments Operations Specialist

American Bank & Trust; Sioux Falls (SD); On-site; USD 55,000 - 75,000; Full time

Job summary

American Bank & Trust in Sioux Falls, SD, seeks a detail‑oriented Wire Operations Specialist to handle domestic and international wire transfers, cash letters, ACH, and related deposit maintenance. You will ensure accuracy, meet deadlines, and apply dual‑control procedures while maintaining customer service excellence.

The role emphasizes regulatory compliance, risk identification, and collaboration with staff on process improvements.

Qualifications

• Bachelor’s degree in Business or Finance or equivalent experience.
• Minimum 2 years of operations experience within a financial institution; experience processing wire transfers or high-risk payments preferred.
• Strong communication, confidentiality, and multi-tasking abilities.
• Ability to interpret wire instructions, apply dual-control and verification procedures, meet payment cutoff times, and identify unusual or fraudulent activity.

Responsibilities

• Process domestic and international wire transfers accurately and within deadlines.
• Monitor wire queues, resolve rejected/delayed/duplicate wires, and escalate compliance concerns.
• Process cash letters, ACH, garnishments/levies, IRAs, and deposit maintenance requests.
• Monitor non-post/stop payments/NSF items daily and address issues.
• Quality control for accounts to ensure regulatory compliance.
• Provide debit card support and card maintenance; assist customers with inquiries.
• Identify process improvements and risk areas and propose solutions.
• Assist in bank projects and related training/documentation.
• Maintain up-to-date knowledge of regulatory changes and internal policies.

Skills

Wire transfers

Customer service

Attention to detail

Problem solving

Compliance awareness

Education

Bachelor’s degree in Business or Finance

AAP (Accredited ACH Professional) certification preferred

Job description

American Bank & Trust in Sioux Falls, SD, seeks a detail‑oriented Wire Operations Specialist to handle domestic and international wire transfers, cash letters, ACH, and related deposit maintenance. You will ensure accuracy, meet deadlines, and apply dual‑control procedures while maintaining customer service excellence.

The role emphasizes regulatory compliance, risk identification, and collaboration with staff on process improvements.