Global Web Editor Lead | Sitecore & QA Expert

Gallagher; Rolling Meadows (IL); Hybrid; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Global reach with local impact

Job summary

Gallagher is seeking an experienced Web Lead Specialist to join our Global Web Production team. You will act as the operational lead for worldwide web production, partnering with marketers, project managers, developers and editors to deliver high-quality digital experiences using Sitecore.

You will lead quality reviews, set governance, mentor editors, and drive improvements across regions, ensuring accessibility, SEO, and brand standards are met while maintaining a scalable production workflow.

Qualifications

• University Degree or equivalent experience.
• Minimum 5 years of prior web design experience.
• 5+ years of web content, digital production, or website operations experience.

Responsibilities

• Lead web production quality reviews and enforce publishing standards, governance, and best practices.
• Serve as the primary escalation point for complex production, publishing, and CMS issues.
• Manage and support daily web production operations, prioritizing work across stakeholders and regions.
• Build, update, test, and publish web pages, campaigns, forms, landing pages, and digital assets in Sitecore.
• Ensure all web content meets accessibility, brand, SEO, and governance requirements.
• Perform advanced QA reviews, troubleshooting, and post-launch validation to maintain content quality.
• Coach, mentor, onboard, and train web editors while promoting consistency and knowledge sharing.
• Partner with marketers, content owners, and project teams to define requirements and deliver web solutions.
• Develop and maintain documentation, workflows, governance standards, and training materials.
• Drive process improvements, reporting, and strategic initiatives to enhance team efficiency, scalability, and overall performance.

Skills

Stakeholder management

Communication

Project coordination

Mentoring / Leading

Education

University Degree or equivalent experience

Tools

Sitecore

HTML

CSS

Workfront

Job description

Gallagher is seeking an experienced Web Lead Specialist to join our Global Web Production team. You will act as the operational lead for worldwide web production, partnering with marketers, project managers, developers and editors to deliver high-quality digital experiences using Sitecore.

You will lead quality reviews, set governance, mentor editors, and drive improvements across regions, ensuring accessibility, SEO, and brand standards are met while maintaining a scalable production workflow.