Global Web Content Program Manager

Aquent; Seattle (WA); Vor Ort; USD 55.000 - 62.000; Vollzeit

Zusammenfassung

Aquent Studios in Seattle is seeking a content program manager to orchestrate end-to-end web content delivery across multiple teams and workstreams. You will be the operational connector, ensuring content is prioritized, resourced, and launched to deliver strong user experiences at scale.

You will lead cross-functional collaboration, streamline processes, and implement scalable workflows using Contentful and ClickUp, providing regular status updates and clear ownership.

Qualifikationen

• Proven experience in content program management, digital project management, or web operations.
• Strong understanding of digital content production and web publishing workflows.
• Experience coordinating multiple projects and cross-functional resources.
• Familiarity with Contentful and ClickUp.
• Excellent organizational, communication, and stakeholder-management skills.
• Ability to translate priorities into clear plans and timelines.
• Thrives in fast-paced environments with changing priorities and multiple launches.

Aufgaben

• Manage day-to-day content programs and web workstreams from intake through launch.
• Own intake, prioritization, scheduling, and tracking of incoming content requests.
• Coordinate work across content strategists, copywriters, editors, designers, and authoring resources.
• Maintain visibility into team capacity, workload, priorities, dependencies, and delivery risks.
• Partner with stakeholders to clarify requirements, timelines, ownership, and launch expectations.
• Manage content production workflows and ensure appropriate handoffs between strategy, copy, design, review, authoring, and publishing.
• Coordinate Contentful authoring and publishing activities across web content initiatives.
• Track project status, milestones, blockers, and action items using tools such as ClickUp.
• Identify competing priorities or capacity constraints and help stakeholders make informed prioritization decisions.
• Support launch planning and coordinate coverage for high-volume or business-critical periods.
• Develop and maintain operational documentation, workflows, RACIs, trackers, and reporting.
• Provide regular status reporting and communicate risks, dependencies, and resource needs to stakeholders.
• Identify opportunities to streamline workflows and improve the scalability and efficiency of digital content operations.

Kenntnisse

Content program management

Digital project management

Web operations

Stakeholder management

Organizational skills

Communication skills

Prioritization & planning

Tools

Contentful

ClickUp

Jobbeschreibung

Aquent Studios in Seattle is seeking a content program manager to orchestrate end-to-end web content delivery across multiple teams and workstreams. You will be the operational connector, ensuring content is prioritized, resourced, and launched to deliver strong user experiences at scale.

You will lead cross-functional collaboration, streamline processes, and implement scalable workflows using Contentful and ClickUp, providing regular status updates and clear ownership.