Content Programs Delivery Lead

Aquent; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

Aquent Studios is seeking a Content Program Manager to coordinate end-to-end web content delivery for an international technology company. You’ll align partners, content teams, designers, and authors to prioritize work and ensure timely publishing.

You’ll own intake, scheduling, and tracking of content requests, manage content production workflows across strategy, copy, design, and publishing, and maintain visibility into capacity and risks.

Qualifications

• Experience in content program management and web operations.
• Familiarity with Contentful CMS and ClickUp.
• Strong organizational and stakeholder-management abilities.

Responsibilities

• Manage day-to-day content programs and web workstreams from intake through launch.
• Own intake, prioritization, scheduling, and tracking of incoming content requests.
• Coordinate work across content strategists, copywriters, editors, designers, and authoring resources.
• Maintain visibility into team capacity, workload, priorities, dependencies, and delivery risks.
• Partner with stakeholders to clarify requirements, timelines, ownership, and launch expectations.
• Manage content production workflows and ensure appropriate handoffs between strategy, copy, design, review, authoring, and publishing.
• Coordinate Contentful authoring and publishing activities across Consumer Web initiatives.
• Track project status, milestones, blockers, and action items using tools such as ClickUp.
• Identify competing priorities or capacity constraints and help stakeholders make informed prioritization decisions.
• Support launch planning and coordinate coverage for high-volume or business-critical periods.
• Develop and maintain operational documentation, workflows, RACIs, trackers, and reporting.
• Provide regular status reporting and communicate risks, dependencies, and resource needs to stakeholders.
• Identify opportunities to streamline workflows and improve the scalability and efficiency of the Consumer Web content operation.

Skills

Content program management

Digital project management

Web operations

Stakeholder management

Communication skills

Tools

Contentful

ClickUp

Job description

Aquent Studios is seeking a Content Program Manager to coordinate end-to-end web content delivery for an international technology company. You’ll align partners, content teams, designers, and authors to prioritize work and ensure timely publishing.

You’ll own intake, scheduling, and tracking of content requests, manage content production workflows across strategy, copy, design, and publishing, and maintain visibility into capacity and risks.