Global Travel Support Specialist
Concentrix
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Job summary
Concentrix is hiring a Customer Service Representative to support global clients in travel-related inquiries, handling questions via phone, email, and chat, and delivering an exceptional customer experience.
You will document interactions in CRM, follow compliance and quality standards, and collaborate with your team to resolve complex cases while contributing to ongoing training to sharpen skills in technology, analytics, and client management.
Job description
Concentrix is hiring a Customer Service Representative to support global clients in travel-related inquiries, handling questions via phone, email, and chat, and delivering an exceptional customer experience.
You will document interactions in CRM, follow compliance and quality standards, and collaborate with your team to resolve complex cases while contributing to ongoing training to sharpen skills in technology, analytics, and client management.
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