Global Travel Security Operations Analyst

UnitedHealth Group; San Juan (PR); On-site; Confidential; Full time

Job summary

UnitedHealth Group is seeking a Travel Operations Analyst to support the Intelligence Operations Center. You will monitor global employee and executive travel, assess incidents, and coordinate with security teams to ensure duty of care 24/7/365. This role demands disciplined process adherence and clear, concise communication.

Join our team to help safeguard travelers, respond to evolving events, and maintain accurate operational records across a fast-paced environment.

Qualifications

• Experience in security operations, travel security, or related roles.
• Experience in a Security Operations Center (SOC) or operations center.
• Ability to follow established processes while applying judgment.

Responsibilities

• Monitor travel activity using traveler tracking platforms.
• Maintain real-time awareness of events affecting traveler safety.
• Evaluate incidents affecting dynamic traveler populations and itineraries.
• Identify travelers affected and initiate notifications or escalations.
• Review and document travel alerts and system notifications per procedures.
• Support executive travel movements through monitoring and coordination.
• Escalate issues to senior operators or leadership as required.
• Maintain clear documentation of travel monitoring activities and incidents.

Skills

Situational awareness

Incident triage

Adherence to procedures

Clear communication

Team collaboration

Problem solving

Organization

Professional judgment

Job description

UnitedHealth Group is seeking a Travel Operations Analyst to support the Intelligence Operations Center. You will monitor global employee and executive travel, assess incidents, and coordinate with security teams to ensure duty of care 24/7/365. This role demands disciplined process adherence and clear, concise communication.

Join our team to help safeguard travelers, respond to evolving events, and maintain accurate operational records across a fast-paced environment.