Global Travel Security & Threat Lead

Compass Group USA; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a seasoned Threat and Travel Security Manager to lead security operations, crisis response, investigations, and travel risk management across business sectors in Charlotte, NC. The role requires deep expertise in security operations, behavioral threat assessment, and coordination with internal partners and external agencies.

You will advise senior leadership, oversee threat and incident processes, and help advance duty-of-care programs for domestic and international

Responsibilities

• Lead and support the Crisis Management Team, providing guidance and direction during security incidents, emerging threats, and critical events.
• Serve as the primary lead for security investigations, ensuring matters are handled professionally, discreetly, and in alignment with company standards and legal requirements.
• Conduct travel risk assessments for domestic and international travel activities, evaluating geopolitical, criminal, health, environmental, and operational threats and recommending appropriate mitigation measures.
• Ensure all security assessments, investigations, and incident documentation are accurately recorded and maintained within Origami and other designated systems.
• Act as a Subject Matter Expert, advising senior leadership and business partners on appropriate security actions, response strategies, travel security considerations, and risk-based decision-making.
• Manage and oversee the Threat Management Team process for sector-level incidents, including coordination, assessment, tracking, and follow-through.
• Perform behavioral and threat analysis to identify concerning behaviors and potential risks, developing tailored mitigation and response strategies.
• Collaborate closely with business unit leaders to ensure security engagements are clearly scoped, well-planned, and executed with the highest level of confidentiality.
• Build and maintain strong working relationships with law enforcement, government agencies, external security resources, travel security providers, and vendors to support investigations, traveler assistance, and response efforts.
• Partner with travel, human resources, legal, and business leaders to maintain and enhance duty-of-care processes, ensuring the organization can locate, communicate with, and support affected travelers during emergencies, security incidents, and disruptive events.
• Communicate complex and sensitive security matters clearly and effectively to diverse audiences across Compass Group, including executive leadership.
• Stay current on emerging threats, travel risk trends, geopolitical developments, and industry best practices through collaboration with internal partners and external resources.
• Lead and support corporate travel security and duty-of-care programs, including traveler risk assessments, intelligence monitoring, pre-travel guidance, incident response coordination, and support for employees impacted by security events while traveling domestically and internationally.

Job description

Compass Group USA is seeking a seasoned Threat and Travel Security Manager to lead security operations, crisis response, investigations, and travel risk management across business sectors in Charlotte, NC. The role requires deep expertise in security operations, behavioral threat assessment, and coordination with internal partners and external agencies.

You will advise senior leadership, oversee threat and incident processes, and help advance duty-of-care programs for domestic and international